VisionFlow

VisionFlow is a flexible software platform for product and service organizations. It can be used for customer support and help desk, project management, issue/case/task tracking, application lifecycle management, IT service management (ITSM), CRM, asset/inventory management and much more.

	VisionFlow
Mis à jour	2015-11-23 22:55:46
Site web	http://www.visionproject.se
Dernière version	10.4
Price per licence	Starts from $26/19 EUR
Essai gratuit	Oui 20 days free trial! No strings attached. No credit card needed.
Microsoft Outlook Integration	Integrated with emails and Calendar for meetings and recurring tasks
Business Rules Engine	Oui
Customer Self Service Option	Oui
Export data	Oui
Trouble Ticketing	Oui
Self Service Portal	Oui
Online Forums	Oui
Mobile Access	Oui
Integrated Knowledge Base	Oui
Email Tracking	Oui
Download Manager	Oui
Document sharing and storage	Oui
Data Import/Export	Oui
Customizable Reporting	Oui
Customizable Functionality	Oui
Customizable Fields	Oui
Customer Management	Oui
Customer Queuing	Oui
Chat (Discussion instantanée)	Oui
Inbuillt Browser Chat	Oui
Alerts / Escalation	Oui
Automatic Customer Notices	Oui
Call Tracking	Oui
Mobile version	Oui
Gestionnaire de téléchargements	Oui
Online document editing	Oui
Personnalisation de l'apparence	Oui
Shared Calendar	Oui
SaaS	SaaS version - no installation needed Installed version - available by quote
Languages	English, German, French, Spanish, Swedish, Norwegian, Czech, Russian and Polish. Danish coming soon.
Twitter	http://twitter.com/VisioneraAB
CRM	Oui