Comparateur de taille
English Español

Comparison of help desk issue tracking system softwares


List and compare the best helpdesk support & issue tracking system softwares.

You can improve the comparison by adding features criteria or vote & comment for the best help-desk software.

Site webDate de lancementCréateursLicenseImplementation language(s)Back endSaaSOn Premise VersionOffre gratuitePrix de basePrix
Alcea Technologies Incalceatech.com2004Alcea TechnologiesProprietaryJavaflat-file, optional extension for JDBC compliant databases (e.g. MS SQL, MySQL, Oracle)
GLPIglpi-project.org2003INDEPNETGPLPHPMySQLOui Service SolutionsOuiOuiOui 30 Day Free Trial29 $ per agent/month29 $ per agent/month (All-inclusive)
happyfoxhappyfox.com2011Happyfox IncProprietaryOuiOui HelpDeskPilot SoftwareOui 30 days free trial9 $29 $ staff/agent - mighty plan
HelpDeskhelpdesk.comLiveChat Inc.EnglishOuiNonOui4 $
HelpSpothelpspot.com24 oct. 2005 UserScape, IncProprietaryPHPMySQL, Microsoft SQL, Postgres- via EngineHostingOui239 $ /user CAPEX540 $ /y base host
HelpSumohelpsumo.comAJ Square Inc.ProprietaryPHPOui 30 days free trial14,99 $ per agent24,99 $ Sumo plan.Sumo plan is suitable for multi-location and multi-functional business team.
iSupportisupport.com2000GWI Software, Inc.Proprietary, Commercial, Source Code License availableASP.NET, XHTML, C#Microsoft SQL Server
Jitbit, Commercial, Source Code License availableASP.NET MVC, C#SQL ServerOuiOui- 21 days free trial, free for bloggers, free for educational orgs29 $200 $ for UNLIMITED users on the "enterprise" plan
Kayako SupportSuitekayako.com2001KayakoProprietary, some parts GPLPHPMySQL
Liberum Help Deskliberum.orgDoug LuxemGPLASPSQL Server, Access
LiveAgentliveagent.com1 jul. 2007
ManageEngine ServiceDesk CorporationProprietoryJavaMySQL
Mojo Helpdeskmojohelpdesk.com2006Metadotonline / hosted onlyRuby on RailsMySQL
Motadata ITSMmotadata.com1 avr. 2017 Mindarray Systems, IncProprietaryJavaPostgres, java, node.jsNonOuiOui 30 Days Free Trial
Track-It! SoftwareProprietaryUnknownSQL Server
oFeaturesofeatures.com2015SkyBlowProprietaryOuiOui 14 days free trial5 € / month Lite Plan (3 agents for free, limit: 50 requests / month. There is an option to change to Standard plan at any time)9 € / month Standard Plan (unlimited requests, 3 agents for free). You can pay in: USD AUD CAD GBP EUR PLN NOK
OggFlowoggflow.com1 aoû. 2013 ProprietaryRuns on linux server.OuiOui14 $ / month49 $ /month
OTRSotrs.orgotrs.orgAGPLPerlMySQL, PostgreSQL, Oracle, SQL Server
PhaseWare TrackerPhaseWare.com2005PhaseWare, Inc.ProprietaryMicrosoft C#SQL Server 2005, 2008, 2008 R2
ProProfs Help 15 days free trial0 $10 $ User/month - Offer delightful support with shared inboxes and basic help desk features.
ReadyDeskreadydesk.com1999ReadyDeskProprietaryASP.NetMS Access, MS SQL Server, MS SQL ExpressOuiOui14,95 $ /month hosted. $99.95 one time fee for on-premise
Remedy Action Request Systembmc.com1992BMC SoftwareProprietaryUnknownSybase, MS SQL Server, Oracle
Request oct. 1999 Best Practical Solutions, LLCGPLPerlMySQL, PostgreSQL, Oracle sep. 2009 ServiceTonic, S.LOn-premise & SaaSJavaMicrosoft SQL Server, MySQL, OracleOuiOuiOui 21 Day Free Trial
SimpleDesksimpledesk.net31 déc. 2009 SimpleDesk TeamBSDPHPMySQL SystemsProprietaryVisual C++ and PHPMS SQL, MySQL, Oracle, Sybase Software Corp.Proprietary, free for up to 10 users.C++Firebird + own toolsOui free for up tp 10 users
Trackeracentre.com2001Automation CentreProprietaryGroupware, requires Lotus NotesIBM Lotus Domino
TrackerSuite.Netacentre.com2006Automation CentreProprietaryC#MS SQL
Vision Helpdeskvisionhelpdesk.com1 jan. 2007 Vision HelpdeskProprietaryPHP, AJAXMySQLOuiOuiOui 30 days free trial8 $ per mo for On-Premises and 12 USD per mo SaaS License
VisionFlowvisionproject.se2003Visionera ABProprietaryJava, HTML, JavaScriptMy SQL MS SQL ServerOui- 20 day free trial, free for non-profit and open source19 € per user per month for base module
Solarwinds Web Help Deskwebhelpdesk.com1999MacsDesign Studio, LLCProprietaryJavaOpenBase, MySQL, SQL Server, PostgreSQL, Oracle
Zendeskzendesk.comOuiNon20 $ /y/agent max 3288 $ /y/agent
DeskXpanddeskxpand.com1 mai 2021 BiztechCSProprietaryOuiNonOui DX Lite - Free version for 3 agents7 $ /agent/month84 $ /agent/year
Comparison table of the best helpdesk support & issue tracking system softwares.
Help Desk
30 oct. 2022 22:33:31
23 plus
Voir les modifications
Gérer les sauvegardes

Avis utilisateurs et commentaires