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oFeatures powers customer service. It provides website owners with easy to use features, which they can copy and paste straight to their website without technical skills. It offers the following features:

  • Live Chat
  • Customer Feedback
  • Ticketing System
  • Call Me Back
  • Contact Form
  • and more

If you have customers worldwide, you can create as many language versions as you need.

The website administrator and his Support Team Members can communicate with customers located anywhere in the world.

oFeatures offers a list of predefined themes as well as the possibility to customize them in any way.

Through Statistics it is possible to have insight and control over customer service performance.

Thanks to built-in video tutorials time spent on getting familiar with oFeatures is reduced.
Comparison of help desk issue tracking system softwares
Launch date2015
Implementation language(s)
Back end
On Premise Version
Free planYes 14 days free trial
Starting price€ 5 / month Lite Plan (3 agents for free, limit: 50 requests / month. There is an option to change to Standard plan at any time)
Price€ 9 / month Standard Plan (unlimited requests, 3 agents for free). You can pay in: USD AUD CAD GBP EUR PLN NOK
Livechat & Chatbot
Oct. 30th 2022 10:33:31 PM
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