yes Unlimited amount of operators - You can decide whether users of your oFeatures account have access to the whole system (as you do) or just to the Support Panel
oFeatures powers customer service. It provides website
owners with easy to use features, which they can copy and
paste straight to their website without technical skills. It
offers the following features:
Live Chat
Customer Feedback
Ticketing System
Call Me Back
Contact Form
and more
If you have customers worldwide, you can create as many language
versions as you need.
The website administrator and his Support Team Members can
communicate with customers located anywhere in the
world.
oFeatures offers a list of predefined themes as well as the
possibility to customize them in any way.
Through Statistics it is possible to have insight and control over
customer service performance.
Thanks to built-in video tutorials time spent on getting
familiar with oFeatures is reduced.
