FreshDesk
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Name | FreshDesk |
|---|---|
| Editor/Owner | |
| Sitio web | freshdesk.com |
| Latest version | |
| SaaS | |
| On Premise Version | |
| Idiomas | |
| Platforms | |
| Web | Sí |
| Mobile support | |
| Sent emails | |
| networkedhelpdesk.org | |
| Precios | |
| Versión gratuita | Sí 3 agents free |
| Starting price | $ 180 /y/agent |
| Precio | $ 300 /y/agent |
| Price Advanced | $ 480 /y/agent |
| Management | |
| LDAP/AD integration | No |
| Intégration autres réseaux sociaux | Sí facebook,twitter,google |
| Group User Controls | Sí |
| Support | |
| Email Support | Sí |
| Phone Support | No manual |
| Características | |
| Project Tracking | No |
| Time tracking / Timesheets | Sí |
| Resource management | No |
| Scheduler | - ? |
| ITIL compliance | No |
| Self Help / KB / Forums | Sí with granular /group |
| Seguridad | |
| Compatible SSL | - possible but not default |
| Service Level Agreement (SLA) | |
| Data Import/Export | Sí |
| Idiomas | |
| Multi-language | Sí 15 lang. |
| Inglés | Sí |
| French | Sí |
| Alemán | Sí |
| Italiano | Sí |
| Español | Sí |
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