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Zendesk Chat


Zendesk Chat formerly Zopim is a live chat support software that lets you install a widget on your website to chat and sell directly to your online customers. It will help you to see who is on your site in real time. Then you can provide live customer help when they have a query.

Zendesk Chat works with nearly every browser, IM client and mobile phone out there. Enjoy the flexibility to provide live support from anywhere.

Comparación de Software de Chat en Vivo
Zendesk Chat
Período de prueba gratuito 14 days
Pricing plans
  • Basic Plan $11.20 per agent/mo (unlimited chats)
  • Advanced Plan $20 per agent/mo (unlimited chats + reports, analytics...)
  • Premium $44 per agent/mo (widget unbranding, IP address block, real-time monitoring...)
Launch date
Web-based Application
IM (Google Talk, Jabber...) integration-
Desktop Applications- Through IM clients
Native mobile applicationNo
Works for customers on mobile devices? Works on some mobile devices. HTML5 dashboard
Chat statistics
Multiple operators
Conversation transcripts
Offline messages
Visual customization
Visitor details
Predefined responses
International support
Clickpath TrackerNo
Transfer to another operator
Custom extensions Javascript API, Many integrations (Zendesk, Salesforce, etc)
Proactive chat triggers
Visitor Monitoring
Video chatNo
Remote screenshotNo
Social Networks
Livechat & Chatbot
2023-04-27 13:34:46
View changes

User reviews and comments

  • Mercedes Elizabeth Barbuti Packer on 2015-02-09 14:42:55
    like this

    Easy to set up, just great

  • Steve Gosselin on 2013-09-25 16:24:15
    like this

    Testé sur un site web Joomla et ça fonctionne bien. Nous avons utilisé la version gratuite. Nous allons migrer vers la version payante lorsque notre site web sera plus populaire, c'est sûr! Merci Zopim pour ce bon service. Steve

  • AllenF on 2013-06-26 07:50:51
    like this

    nice design, reasonable prices. Using it actively on

  • Darius Cheung on 2013-02-03 00:10:15
    like this

    dashboard and mobile app support is awesome

  • Yacine Elhamdaoui on 2012-12-29 01:09:50
    like this

    so cool cet outil!

  • jackasslim on 2012-07-18 17:21:37
    like this

    this works especially well for small businesses who simply want a no-hassle, great-to-use live chat system

  • Israel Bjorn Martinez on 2012-06-14 13:14:54
    like this

    Awesome service :)

  • krishnarc on 2011-11-13 03:22:13
    like this

    I am going with Zopim for my chat platform as well. Excellent features and a great team

  • samwize on 2011-07-11 05:38:03
    like this

    Nice looking

  • Seralo on 2011-03-09 09:16:29
    like this

    I like the complete dashboard with useful tools like shortcut answers. I don't like that it's in flash. I would love that they use status instead of messages like olark to notify user presence in IM mode.

  • Michael Cho on 2011-03-09 04:37:08
    like this

    Been using zopim for a while now - like!

  • jarrold on 2011-03-09 02:20:18
    like this

    best product out there.

  • Michelle Alphonso on 2011-03-08 08:59:22
    like this

    Zopim is awesome!

  • Derrick Lee on 2011-03-08 03:59:00
    like this

    Cool stuff and great team !!!

  • Jamen Loh on 2011-03-08 03:34:31
    like this

    Very good live chat help! Love it! Works fantastic on my website!

  • Guangchen Wang on 2011-03-08 02:55:28
    like this

    nice design, light and powerful, zopim rocks!

  • Mark Goh on 2011-03-08 02:38:42
    like this

    Used to be on free livechat alternatives, paid for Zopim a few months back and never looked back.

  • laozi on 2011-03-08 02:35:37
    like this

    the system is quite robust.

  • Bjorn Lee on 2011-03-08 01:47:32
    like this

    i use this for my website. love it as it syncs best with my IMs.

  • Jannis Wah on 2011-03-07 19:06:57
    like this

    Zopim's Cool!

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