Sugester
Le gusta 1
Our product is an integrated communications platform, combining the
features of a helpdesk system with robust task and information
management functionalities. Keeping your customers has never been
easier.
Name | Sugester |
|---|---|
| Sitio web | sugester.com |
| Launch date | 2015-03-04 |
| Creator | Michał Stefaniak, Marcin Stefaniak, Paweł Deryło |
| License | SaaS - monthly payments |
| Implementation language(s) | English, Polish |
| Back end | |
| SaaS | Sí |
| On Premise Version | - |
| Free plan | Sí |
| Starting price | $ 36 /y/agent |
| Precio | $ 99 |
| Marca global | 5.0/5 1 Valoración |
| Vídeo | |
| API | Sí |
| Intégration autres réseaux sociaux | Sí |
| Trial and Prices | Free plan + 30 day free trial + 4 plans ($9, $19, $49, $99) |
| Chat statistics | |
| Native mobile application | - in development |
| Conversation transcripts | Sí |
| Offline messages | Sí |
| Visual customization | Sí |
| Multi-site | Sí |
| Visitor details | Sí |
| International support | Sí |
| Multiple operators | Sí |
| Transfer to another operator | Sí |
| Custom extensions | Sí |
| Mobile support | Sí |
| Multi-language | Sí |
| Cobrowsing | Sí |
| Visitor Monitoring | Sí |
| Affiliate / Credit Program | No |
| Sent emails | Sí |
| Calendario | Sí |
| Video chat | - in development |
| WYSIWYG | - limited WYSIWYG, extensive customization otherwise |
| Alerts / Escalation | Sí |
| Web-based Application | Sí |
| Desktop Applications | Sí |
| Versión gratuita | Sí |
| Phone Support | Sí |
| Email Support | Sí |
| Service Level Agreement (SLA) | Sí |
| Social Network Integration | Sí |
| Group User Controls | Sí |
| Custom Fields | Sí |
| Web | Sí |
| Email Parsing | No |
| Multi-Language Staff and Client Portals | Sí |
| Two-Way Email Parsing | No |
| Ticket Billing | Sí |
| Multiple Company Support | Sí |
| Multiple Product Support | Sí |
| WorkFlow | Sí |
| Automation | Sí |
| SMS Alerts | - |
| Ticket Views | Sí |
| WHMCS Integration | - |
| Satellite Feature | No |
| Client Management | Sí |
| 3rd Party Integration and Hooks | Sí |
| Custom Reporting | Sí |
| Ticket Pinning | Sí |
| LDAP/AD integration | No |
| Price Advanced | $ 40 /year/agent |
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