Vision Helpdesk
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Vision Helpdesk is extensive customer service software offering
four products to manage customer service for all-size businesses.
Help Desk Software, Satellite Help Desk, ITSM Service Desk
Software, and Live Chat Software.
Nombre | Vision Helpdesk |
|---|---|
| Sitio web | visionhelpdesk.com |
| Vídeo | |
| Free trial period | Sí 30 Days |
| Pricing plans | $12/month per agent |
| Launch date | 2007-01-01 |
| Características | |
| Web-based Application | Sí |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | - Web Based |
| Native mobile application | Sí |
| Works for customers on mobile devices? | Sí |
| Chat statistics | Sí |
| Multi-site | Sí |
| Multiple operators | Sí |
| Conversation transcripts | Sí |
| Offline messages | Sí |
| Cobrowsing | Sí |
| Visual customization | Sí |
| Visitor details | Sí |
| Predefined responses | Sí |
| International support | Sí |
| Clickpath Tracker | No |
| Transfer to another operator | Sí |
| Custom extensions | Sí |
| Proactive chat triggers | Sí |
| Visitor Monitoring | Sí |
| Video chat | No |
| Remote screenshot | Sí |
| API | Sí |
| Social Networks | |
| @visionhelpdesk | |
| facebook.com/... | |
| Sitio web | visionhelpdesk.com |
User reviews and comments
Help Desk, Satellite Help Desk, ITSM Service Desk & Live Chat Software
fantastic