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Formilla

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Formilla.com provides live chat and in-app messaging tools for your website. With over 12,000 customers worldwide, companies use our software for lead generation, and to improve customer support by chatting with their website visitors using our simple web interface and iPhone/Android mobile apps.

We have one of the easiest-to-use platforms on the market. Try us out and find out why customers prefer Formilla.com!

Features listed here: formilla.com/...

Pricing listed here: formilla.com/...
Comparación de Software de Chat en Vivo
Name
Formilla
Sitio webformilla.com
Vídeo
Free trial period 15 days, no credit card required.
Pricing plans
  • Standard (free): $0 / month
  • Premium : $11.99 / month
  • Premium Plus: $50 / month / account

All sign-ups first start with the Premium Plus 15-day trial

Launch date2013-11-01
Características
Web-based Application Compatible with all up-to-date browsers.
IM (Google Talk, Jabber...) integrationNo
Desktop Applications Windows Desktop App, Mac OS X coming soon
Native mobile application Native apps for iPhone/iPad and Android devices
Works for customers on mobile devices? Works on all major mobile browsers (responsive)
Chat statistics
Multi-site Yes, the Premium Plus package supports multi-site licenses.
Multiple operators Each chat agent can have their own unique email login and password
Conversation transcripts Yes. Enable chat transcripts to each agent, or globally to multiple email addresses.
Offline messages Yes. Automatically converts to offline messaging outside of your defined schedule and sends an email notification for any customer submissions.
Cobrowsing- Monitor what page URL the customer is on, and see what web pages they accessed on your website.
Visual customization Supports different color themes, text changes, pre-chat form fields, and Advanced CSS for more options.
Visitor details visitor's page URL, referring site, new user vs. returning, IP address, country, region, browser, operating system.
Predefined responses Unlimited canned responses. Add them with quick shortcuts, also use them on mobile.
International support 23 languages supported, almost fully customizable front-end widget. Agent dashboard is English only.
Clickpath Tracker See what web pages the visitor has viewed, and the current page they're on.
Transfer to another operator Transfer to other online agents, and include a private message if necessary.
Custom extensions Integrate with Infusionsoft, Google Analytics, and over 500 apps with Zapier
Proactive chat triggers Very powerful automatic targeting with Smart Messages. Read more here: https://www.formilla.com/blog/how-to-use-the-smart-messages-feature/
Visitor Monitoring Real-time visitor monitoring from page to page, time on site, new vs. returning users, location, and more.
Video chatNo
Remote screenshotNo
API- Coming soon.
Social Networks
Twitter
Facebookfacebook.com/...
Sitio webformilla.com
Livechat & Chatbot
English
Public
Public
2021-01-27 14:40:06
2018-07-24 04:37:22
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User reviews and comments

  • Bill Widmer on 2018-07-25 18:39:26
    like this

    Formilla is an amazing live chat service. The app works well and their customer service is fantastic!

  • Formilla.com on 2018-07-24 22:24:43
    suggested to set Affiliate / Credit Program to yes

    25% recurring commissions (lifetime)