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Netrox SC

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Netrox SC is live chat software for real-time sales and customer support on the website.

Netrox SC has both free and inexpensive paid versions. 14-day trial period for testing PRO features.

Free live chat version has no time or chat limits and fits small websites perfectly.

  • Netrox SC provides powerful engagement system with unlimited engagement scripts for PRO subscription plan.
  • Fully customizable chat widgets. Powerful designer tool and the ability for complete replacement of native widget with your own code.
  • Incoming chat request queue allows for creating multiple lines of service.
  • Third-party systems integration is implemented as universal request builder. Prepared patterns are triggered by chat agents manually or by binding it to events such as closing the chat.
  • and more
Name
Netrox SC
Sitio webnetroxsc.com
Vídeo
Período de prueba gratuitoSí 14 days + Completely free version
Pricing plans
  • Free Lite version
    1 concurrent agent. Up to 20K visits/month
  • Basic
    $ 9 per agent/month billed annually.
    $ 15 per agent billed monthly
  • Pro
    $ 14 per agent/month billed annually.
    $ 24 per agent billed monthly
  • netroxsc.com/...

Launch date2011 Apr 11
Características
Web-based ApplicationSí
IM (Google Talk, Jabber...) integrationNo
Desktop ApplicationsNo Web-interface with desktop notifications
Native mobile applicationSí Android, iOS, Windows Phone
Works for customers on mobile devices?Sí Adapts to the device
Chat statisticsSí Chats summary and details
Multi-siteSí Unlimited websites.
Multiple operatorsSí
Conversation transcriptsSí
Offline messagesSí Storing in system, sending to email
CobrowsingNo
Visual customizationSí Fully customizable. Colors, dimensions, inscriptions, ... Designer tool or HTML-code upload on your choice
Visitor detailsSí Geo, Useragent, Pages, Referrer, Search query, AdSystem, Custom fields, ...
Predefined responsesSí Canned messages with folders, autocomplete and live search. Both common and personal.
International supportSí English, Russian
Clickpath TrackerSí
Transfer to another operatorSí Can be transferred to operator or department. Additional feature is invitation of another operator for joint service.
Custom extensionsSí
Proactive chat triggersSí In PRO plan. Unlimited number of triggers with unlimited condition tree depth. Simple time-based auto-invitation for BASIC plan.
Visitor MonitoringSí
Video chatNo
Remote screenshotNo
APISí Javascript API, Open API
Social Networks
X (Twitter)@netrox_sc
Facebookfacebook.com/...
Sitio webnetroxsc.com
Livechat & Chatbot
English
Public
Public
2016-06-02 16:45:13
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