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iAdvize is a conversational commerce platform that is used in 40 different countries. The platform enables businesses to engage their customers and prospects, whether they’re on the website or on social media, from one chat, voice and video messaging solution. Visitors can get real-time advice from customer service associates but also from advocates, members of the brand community via ibbü – an on-demand pool of experts.

More features:
Solutions de support par chat en Francais
Período de prueba gratuito 7 days - Apply here:
Pricing plans
Launch date2010-01-08
Web-based Application PHP Web application
IM (Google Talk, Jabber...) integration
Desktop Applications Available on every computer through a internet navigator
Native mobile application Desktop, tablet, smartphone... iAdvize enables you to advise your visitors wherever and whenever.
Works for customers on mobile devices? yes - optimised for mobile devices
Chat statistics More than 150 key Performance indicators: Measure your sales and transactions + monitor staff performance + measure satisfaction + Google Analytics
Multi-site Unlimited from the Custom plan : manage your sites as you want and operators can be multi-site
Multiple operators Unlimited
Conversation transcripts Unlimited
Offline messages
Cobrowsing You can see their actions in real-time. If necessary, your can take control of the visitor's browser
Visual customization Graphic design customisation: interface to customize the chat window as you want
Visitor details Profile detailed with geo-localization and accessible during a discussion + followed real time by present visitors on the site
Predefined responses Canned responses plus smart answers that are automatically generated.
International support Multilingual support: French, English, Spanish and German.
Clickpath Tracker
Transfer to another operator Transfer from Agent to Agent, from expert to agent but also from bot to agent.
Custom extensions API: Salesforce, Zendesk...
Proactive chat triggers Intelligent Targeting rules. Fully customizable based on scoring and criteria.
Visitor Monitoring You can see their actions in real-time. If necessary, your can take control of the visitor's browser
Video chat Human support via video chat. The user can decide whether they are visible or not.
Remote screenshot
Social Networks
Livechat & Chatbot
2017-09-14 21:35:52
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User reviews and comments

  • Marco on 2017-07-05 09:16:51
    like this

    Really complete solution

  • Maxime on 2017-07-05 09:09:01
    like this

    Perfect tool for lead generations !

  • mouvy on 2012-11-18 13:33:35
    like this

    definitely the best solution

  • lejoker on 2012-02-11 08:40:52
    like this

    une aide indispensable

  • ro on 2012-02-10 19:24:01
    like this

    The best ever.

  • MaximeBaumard on 2011-03-07 10:56:01
    like this

    The Best !

  • FGRibreau on 2011-03-07 10:28:04
    like this

    Simply the best

  • Ludovic Simon on 2011-03-07 10:12:47
    like this

    The best one.