| Website | netroxsc.com |
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| Video | |
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| Free trial period | Yes 14 days + Completely free version |
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| Pricing plans |
- Free Lite version
1 concurrent agent. Up to 20K visits/month
- Basic
$ 9 per agent/month billed annually.
$ 15 per agent billed monthly
- Pro
$ 14 per agent/month billed annually.
$ 24 per agent billed monthly
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netroxsc.com/...
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| Launch date | 2011 Apr 11 |
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| Features | |
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| Web-based Application | Yes |
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| IM (Google Talk, Jabber...) integration | No |
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| Desktop Applications | No Web-interface with desktop notifications |
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| Native mobile application | Yes Android, iOS, Windows Phone |
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| Works for customers on mobile devices? | Yes Adapts to the device |
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| Chat statistics | Yes Chats summary and details |
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| Multi-site | Yes Unlimited websites. |
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| Multiple operators | Yes |
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| Conversation transcripts | Yes |
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| Offline messages | Yes Storing in system, sending to email |
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| Cobrowsing | No |
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| Visual customization | Yes Fully customizable. Colors, dimensions, inscriptions, ... Designer tool or HTML-code upload on your choice |
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| Visitor details | Yes Geo, Useragent, Pages, Referrer, Search query, AdSystem, Custom fields, ... |
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| Predefined responses | Yes Canned messages with folders, autocomplete and live search. Both common and personal. |
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| International support | Yes English, Russian |
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| Clickpath Tracker | Yes |
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| Transfer to another operator | Yes Can be transferred to operator or department. Additional feature is invitation of another operator for joint service. |
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| Custom extensions | Yes |
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| Proactive chat triggers | Yes In PRO plan. Unlimited number of triggers with unlimited condition tree depth. Simple time-based auto-invitation for BASIC plan. |
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| Visitor Monitoring | Yes |
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| Video chat | No |
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| Remote screenshot | No |
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| API | Yes Javascript API, Open API |
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| Social Networks | |
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| X (Twitter) | @netrox_sc |
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| Facebook | facebook.com/... |
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| Website | netroxsc.com |
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User reviews and comments
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