| Website | eassistancepro.com |
|---|
| Video |  |
|---|
| Free trial period | Yes 15 days - Try full features, no credit card required |
|---|
| Pricing plans | After the free trial period, user can subscribe live chat
solution for Basic Plan:
- 1 month at $7 (1 Operator)
- 3 months subscription at $20 (1 Operator)
- 6 months subscription at $38 (1 Operator)
- 1 year subscription at $67 (1 Operator)
|
|---|
| Launch date | Jan. 23rd 2013 |
|---|
| Features | |
|---|
| Web-based Application | Yes |
|---|
| IM (Google Talk, Jabber...) integration | |
|---|
| Desktop Applications | Yes Windows Platform |
|---|
| Native mobile application | Yes Web console for mobile devices |
|---|
| Works for customers on mobile devices? | Yes works on all smartphones such as iPhone, iPad, Android & Blackberry devices |
|---|
| Chat statistics | Yes Complete chat statistics with reports and analytics |
|---|
| Multi-site | Yes Unlimited site access |
|---|
| Multiple operators | Yes Depends upon subscription package |
|---|
| Conversation transcripts | Yes Saved both on server and on local system |
|---|
| Offline messages | Yes |
|---|
| Cobrowsing | Yes |
|---|
| Visual customization | Yes Fully customizable as per user requirements. Lots of presets available with option to use custom images and text |
|---|
| Visitor details | Yes Geo-location, IP address, browsing time, current page details, referrer, footprints, status, browser, OS platform, screen resolution, physical address |
|---|
| Predefined responses | Yes Canned responses available, Can be created by both admin and operators. |
|---|
| International support | Yes 20 Languages |
|---|
| Clickpath Tracker | Yes |
|---|
| Transfer to another operator | Yes Transfer within operators from same, different departments and reference chat generated for each transferred chat |
|---|
| Custom extensions | Yes Add-ons, plugins and JavaScript available. Quick integration with Wordpress, Joomla, Blogger, Drupal, Zen Desk, Magento, Big Commerce, Sales Force, Zen Cart, eBay Stores, Shopify |
|---|
| Proactive chat triggers | Yes |
|---|
| Visitor Monitoring | Yes Complete details through ‘visitors’ section from Operator consoles |
|---|
| Video chat | No |
|---|
| Remote screenshot | No |
|---|
| API | No |
|---|
| Social Networks | |
|---|
| Twitter | |
|---|
| Facebook | facebook.com/... |
|---|
| Website | eassistancepro.com |
|---|
User reviews and comments
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see older commentsAnyone can use this software, who has their online business. It is a secure and reliable live chat application.
I have tried some more software before using eAssistance Pro, but I can say that it is much better then other.
I am fully satisfied with the performance of eAssistance Pro live chat software.
Very effective live chat software.
Nice software
Get exclusive offer with eAssistance pro live chat. Check it now and avail this offer.
This is best live chat software ,with best pricing and dedicated managers to us
best
Hey i am a blogger and really love this software for my fashion blog site.You can add me at fashionandtrends...Cheers
Its no doubt the best choice for us.kerneldatarecovery.com
We are using this for our site and we are very much satisfied.Wish them good luck
I am using this live chat software. I really like it....
We are using eAssistance Pro for our dating site and its really works great
Works Perfect
amazing chatware
Voted for eAssistance Pro
We assure to provide the best chat services
Nice features and very easy in use
I am using this live chat software for online customer support and I think it is much better than other
I am currently using this software and that is good