eAssistance Pro est un logiciel de chat professionnel pour faire du support client, afin d'augmenter le nombre de ventes. C'est très facile de mettre en place ce logiciel. Cela peut aussi s'intégrer avec un CRM ou encore s'intégrer à des CMS ouverts tels que wordpress, Joomla, magento, cakephp, prestashop, zendcart. Et cela supporte aussi les applications mobiles (iphone, iPad, android, smartphone et Blackberry.
Nom | eAssistance Pro Live chat Solution |
|---|---|
| Site web | eassistancepro.com |
| Vidéo |  |
| Période d'essai gratuite | Oui 15 days - Try full features, no credit card required |
| Tarifs | After the free trial period, user can subscribe live chat solution for Basic Plan:
|
| Date de lancement | 23 jan. 2013 |
| Fonctionnalités | |
| Application Web | Oui |
| IM (Google Talk, Jabber...) integration | |
| Applications bureau (desktop) | Oui Windows Platform |
| Support Mobile | Oui Web console for mobile devices |
| Fonctionne pour les utilisateurs sur mobile ? | Oui works on all smartphones such as iPhone, iPad, Android & Blackberry devices |
| Statistiques du chat | Oui Complete chat statistics with reports and analytics |
| Multi-site | Oui Unlimited site access |
| Opérateurs multiples | Oui Depends upon subscription package |
| Transcriptions des conversations | Oui Saved both on server and on local system |
| Messages hors ligne | Oui |
| Cobrowsing | Oui |
| Personnalisation de l'apparence | Oui Fully customizable as per user requirements. Lots of presets available with option to use custom images and text |
| Profil des visiteurs | Oui Geo-location, IP address, browsing time, current page details, referrer, footprints, status, browser, OS platform, screen resolution, physical address |
| Réponses pré-enregistrées | Oui Canned responses available, Can be created by both admin and operators. |
| Multilingue | Oui 20 Languages |
| Contrôle de la navigation utilisateur | Oui |
| Transfert entre opérateurs | Oui Transfer within operators from same, different departments and reference chat generated for each transferred chat |
| Extensions personnalisées | Oui Add-ons, plugins and JavaScript available. Quick integration with Wordpress, Joomla, Blogger, Drupal, Zen Desk, Magento, Big Commerce, Sales Force, Zen Cart, eBay Stores, Shopify |
| Discussion proactive | Oui |
| Suivi des visites | Oui Complete details through ‘visitors’ section from Operator consoles |
| Video chat | Non |
| Capture d'écran à distance | Non |
| API | Non |
| Réseaux sociaux | |
| X (Twitter) | @EAssistancePro |
| facebook.com/... | |
| Site web | eassistancepro.com |
Avis utilisateurs et commentaires
GilbertStrang le 3 aoû. 2015 13:13:25 aime 
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susanne surazee le 9 déc. 2014 10:44:08 aime 
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ronaladosunmisky le 24 jun. 2014 13:52:05 aime 
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shipra le 29 nov. 2013 13:48:13 aime 
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Shrish Singh le 30 oct. 2013 06:49:22 aime 
jemmybutton le 29 oct. 2013 05:17:48 aime
voir les commentaires plus anciensAnyone can use this software, who has their online business. It is a secure and reliable live chat application.
I have tried some more software before using eAssistance Pro, but I can say that it is much better then other.
I am fully satisfied with the performance of eAssistance Pro live chat software.
Very effective live chat software.
Nice software
Get exclusive offer with eAssistance pro live chat. Check it now and avail this offer.
This is best live chat software ,with best pricing and dedicated managers to us
best
Hey i am a blogger and really love this software for my fashion blog site.You can add me at fashionandtrends...Cheers
Its no doubt the best choice for us.kerneldatarecovery.com
We are using this for our site and we are very much satisfied.Wish them good luck
I am using this live chat software. I really like it....
We are using eAssistance Pro for our dating site and its really works great
Works Perfect
amazing chatware
Voted for eAssistance Pro
We assure to provide the best chat services
Nice features and very easy in use
I am using this live chat software for online customer support and I think it is much better than other
I am currently using this software and that is good