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eAssistance Pro Live chat Solution

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eAssistance Pro Live chat software solution for Customer support, live help and engage online user to increase online sales. User can implement eAssistance Pro live chat support on website very easily and quickly. Software can easily integrate with CRM and commonly used Open CMS like wordpress, Joomla, magento, cakephp, prestashop, zendcart and support to mobile application as well (iphone, iPad, android , smartphone and Blacberry. Free trial is available for 30 Days.

Name
eAssistance Pro Live chat Solution
Sitio webeassistancepro.com
Vídeo
Período de prueba gratuito 15 days - Try full features, no credit card required
Pricing plans

After the free trial period, user can subscribe live chat solution for Basic Plan:

  • 1 month at $7 (1 Operator)
  • 3 months subscription at $20 (1 Operator)
  • 6 months subscription at $38 (1 Operator)
  • 1 year subscription at $67 (1 Operator)
Launch date2013-01-23
Características
Web-based Application
IM (Google Talk, Jabber...) integration
Desktop Applications Windows Platform
Native mobile application Web console for mobile devices
Works for customers on mobile devices? works on all smartphones such as iPhone, iPad, Android & Blackberry devices
Chat statistics Complete chat statistics with reports and analytics
Multi-site Unlimited site access
Multiple operators Depends upon subscription package
Conversation transcripts Saved both on server and on local system
Offline messages
Cobrowsing
Visual customization Fully customizable as per user requirements. Lots of presets available with option to use custom images and text
Visitor details Geo-location, IP address, browsing time, current page details, referrer, footprints, status, browser, OS platform, screen resolution, physical address
Predefined responses Canned responses available, Can be created by both admin and operators.
International support 20 Languages
Clickpath Tracker
Transfer to another operator Transfer within operators from same, different departments and reference chat generated for each transferred chat
Custom extensions Add-ons, plugins and JavaScript available. Quick integration with Wordpress, Joomla, Blogger, Drupal, Zen Desk, Magento, Big Commerce, Sales Force, Zen Cart, eBay Stores, Shopify
Proactive chat triggers
Visitor Monitoring Complete details through ‘visitors’ section from Operator consoles
Video chatNo
Remote screenshotNo
APINo
Social Networks
Twitter
Facebookfacebook.com/...
Sitio webeassistancepro.com
Livechat & Chatbot
English
Public
Public
2014-02-25 08:07:59
View changes

User reviews and comments

  • GilbertStrang on 2015-08-03 13:13:25
    like this

    Anyone can use this software, who has their online business. It is a secure and reliable live chat application.

  • KimScott25 on 2015-07-28 11:10:19
    like this

    I have tried some more software before using eAssistance Pro, but I can say that it is much better then other.

  • Robert Duvall on 2015-07-20 09:31:24
    like this

    I am fully satisfied with the performance of eAssistance Pro live chat software.

  • foremangeorge16 on 2015-07-14 12:42:17
    like this

    Very effective live chat software.

  • ThomasGrey25 on 2015-06-26 14:19:55
    like this

    Nice software

  • June savvyas on 2015-06-16 10:07:36
    like this

    Get exclusive offer with eAssistance pro live chat. Check it now and avail this offer.

  • rathelssizya on 2015-03-10 13:24:46
    like this

    This is best live chat software ,with best pricing and dedicated managers to us

  • simansa sithrolick on 2015-03-02 12:13:34
    like this

    best

  • susanne surazee on 2014-12-09 10:44:08
    like this

    Hey i am a blogger and really love this software for my fashion blog site.You can add me at fashionandtrends...Cheers

  • Marks maunzar on 2014-12-03 13:19:31
    like this

    Its no doubt the best choice for us.kerneldatarecovery.com

  • makemyhomes on 2014-11-27 11:27:32
    like this

    We are using this for our site and we are very much satisfied.Wish them good luck

  • Sudesh on 2014-11-26 14:43:22
    like this

    I am using this live chat software. I really like it....

  • ships on 2014-08-05 13:22:06
    like this

    We are using eAssistance Pro for our dating site and its really works great

  • clanvoodbey on 2014-07-01 08:17:02
    like this

    Works Perfect

  • ronaladosunmisky on 2014-06-24 13:52:05
    like this

    amazing chatware

  • Vincentia lucia on 2014-04-18 09:48:12
    like this

    Voted for eAssistance Pro

  • shipra on 2013-11-29 13:48:13
    like this

    We assure to provide the best chat services

  • chrisowen1983 on 2013-11-06 12:13:43
    like this

    Nice features and very easy in use

  • Shrish Singh on 2013-10-30 06:49:22
    like this

    I am using this live chat software for online customer support and I think it is much better than other

  • jemmybutton on 2013-10-29 05:17:48
    like this

    I am currently using this software and that is good

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