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ClickDesk is a combo of Live Chat, Voice Chat, Email Help Desk & Social Toolbar.

ClickDesk is the fastest growing live chat and online engagement solutions provider in the industry today. We have added over 75,000 businesses in two years. Since our launch, we have been adding thousands of businesses monthly.

Período de prueba gratuito Free plan
Pricing plans
Launch date2011-06-20
Web-based Application
IM (Google Talk, Jabber...) integration Google Talk, Skype
Desktop Applications Through IM (Gtalk and Skype) on any device ( Mobile, PC, Tablet)
Native mobile application IM (GTalk/Skype)
Works for customers on mobile devices?
Chat statistics Chat Transcripts:view real-time chat transcripts on the web and download them in Excel sheet format or have them emailed to you periodically. Analytics and Reports:view by charts/lists, analyze by agents/departments & receive reports through email
Multi-site Unlimited domains.
Multiple operators Multiple operators. Five simultaneous chats at a time for each operator.
Conversation transcripts Chat Transcripts
Offline messages Converted to tickets through built-in helpdesk
Visual customization Full customization - White Label, Language, Themes, Color and Text.
Visitor details Full name, e-mail, chat history, results, operating system, browser and language, geographic location, company etc.
Predefined responses Shortcut messages - save multiple phrases as shortcuts.
International support
Clickpath Tracker
Transfer to another operator Three-way conference between agents and visitors. You can also transfer chats to other agents' mobile or desktop to help close leads or provide stellar support.
Custom extensions One click installable plugins & addons to integrate with all major CRMs & billing systems available.
Proactive chat triggers
Visitor Monitoring
Video chatNo
Remote screenshotNo
API Available in PRO Plan.
Social Networks
Livechat & Chatbot
2016-02-18 14:00:33
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User reviews and comments

  • Mansi on 2013-07-19 16:11:13
    like this

    have been using it for last 6 months. i have recently upgraded for paid plan. Love this product. very easy to set up and their support is really great. thanks clickdesk

  • Rashid on 2013-07-19 11:35:53
    like this

    I am using clickdesk from last 4 months on my website and its really good. their customer support is great and its easy to set it up.