Comparar tamaños
English Français

Paldesk Live Chat


Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website.

Paldesk integrates with your most popular customer communication channels which means you can connect multiple channels into a single dashboard and respond to all your messages from one place.

Paldesk Live Chat benefits:
  • Capture more leads
  • Increase website sales
  • Improve customer loyalty
  • Boost chat response time
  • Chat with your customers – from anywhere

Stop juggling multiple accounts, logins, and open browser windows and never miss an opportunity to engage or answer your customers.

Paldesk Integrations

Paldesk Features list

Comparación de Software de Chat en Vivo
Paldesk Live Chat
Período de prueba gratuito 7 days free trial. No credit card required.
Pricing plansFree: 0$ per agent/per month Pro: 16% per agent/per month Custom: N/A
Launch date2017
Web-based Application Compatible with all up to date browsers.
IM (Google Talk, Jabber...) integration Slack
Desktop Applications Windows desktop app, Mac OS X and Linux.
Native mobile application Mobile applications for iOS and Android devices.
Works for customers on mobile devices? Optimized for mobile devices.
Chat statistics Comprehensive detailed reports available.
Multi-site There's no limit. One account can be used to manage multiple websites.
Multiple operators Every user can have unique email login and password. Different agent roles available.
Conversation transcripts Chat transcripts are stored in LiveChat and can be sent to email.
Offline messages Offline messages are saved as tickets.
Visual customization Supports different color themes, text changes, pre-chat form fields, and CSS customization for more options.
Visitor details Detailed information on online visitors include geolocation, IP address, referrer links, time on the website and number of visits, custom events and more.
Predefined responses Canned replies are tag-based - by typing in #tag a corresponding answer pops up.
International support-
Clickpath Tracker-
Transfer to another operator Chats can be transferred back and forth between operators or groups. Chat history is transferred along with the visitor.
Custom extensions Can connect to all the platforms and software solutions that help your business grow faster; MailChimp, Google Analytics, Facebook, Twitter, Magento,...
Proactive chat triggers-
Visitor Monitoring-
Video chat-
Remote screenshot-
API Open API available.
Social Networks
Livechat & Chatbot
paldesk Official
2019-01-10 13:12:19
View changes

User reviews and comments

  • Mirhanna30 on 2019-01-15 14:31:06
    like this

    Love it!

  • marty on 2019-01-15 09:50:51
    like this

    I love Paldesk because it has a bunch of cool stuff and integrations!

  • IvanaV on 2019-01-15 09:47:00
    like this

    Very friendly support and love the options tools that make your business successful.

  • imirkovic on 2019-01-15 09:33:57
    like this

    Great tool :)