Paldesk Live Chat

Entreprises > Entreprises > Solutions de chat
2019-01-10 13:12:19

Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website.

Paldesk integrates with your most popular customer communication channels which means you can connect multiple channels into a single dashboard and respond to all your messages from one place.

Paldesk Live Chat benefits:
  • Capture more leads
  • Increase website sales
  • Improve customer loyalty
  • Boost chat response time
  • Chat with your customers – from anywhere

Stop juggling multiple accounts, logins, and open browser windows and never miss an opportunity to engage or answer your customers.

Paldesk Integrations https://www.paldesk.com/integrations/

Paldesk Features list https://www.paldesk.com/features/


Comparatif des solutions professionnelles de support par chat
Paldesk Live Chat
Site webhttps://www.paldesk.com/live-chat/
J'aime 7
Vidéohttps://www.youtube.com/watch?v=RKOOBRAWY38
Période d'essai gratuiteOui 7 days free trial. No credit card required.
TarifsFree: 0$ per agent/per month Pro: 16% per agent/per month Custom: N/A
Date de lancement2017
Fonctionnalités
Application WebOui Compatible with all up to date browsers.
IM (Google Talk, Jabber...) integrationOui Slack
Applications bureau (desktop)Oui Windows desktop app, Mac OS X and Linux.
Support MobileOui Mobile applications for iOS and Android devices.
Fonctionne pour les utilisateurs sur mobile ?Oui Optimized for mobile devices.
Statistiques du chatOui Comprehensive detailed reports available.
Multi-siteOui There's no limit. One account can be used to manage multiple websites.
Opérateurs multiplesOui Every user can have unique email login and password. Different agent roles available.
Transcriptions des conversationsOui Chat transcripts are stored in LiveChat and can be sent to email.
Messages hors ligneOui Offline messages are saved as tickets.
CobrowsingNon
Personnalisation de l'apparenceOui Supports different color themes, text changes, pre-chat form fields, and CSS customization for more options.
Profil des visiteursOui Detailed information on online visitors include geolocation, IP address, referrer links, time on the website and number of visits, custom events and more.
Réponses pré-enregistréesOui Canned replies are tag-based - by typing in #tag a corresponding answer pops up.
Multilingue-
Contrôle de la navigation utilisateur-
Transfert entre opérateursOui Chats can be transferred back and forth between operators or groups. Chat history is transferred along with the visitor.
Extensions personnaliséesOui Can connect to all the platforms and software solutions that help your business grow faster; MailChimp, Google Analytics, Facebook, Twitter, Magento,...
Discussion proactive-
Suivi des visites-
Video chat-
Capture d'écran à distance-
APIOui Open API available.
Réseaux sociaux
Site webhttps://www.paldesk.com/live-chat/
Twitterhttps://twitter.com/paldesk
Facebookhttps://www.facebook.com/Paldesk/

Paldesk Live Chat

Similaire

  • 2019-01-09 16:01:30
    2019-01-10 13:12:19
  • English
  • Publique
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

Commentaires

  • a voté pour ce Elément (J'aime)
    Posté 2019-01-16 09:40:34 par zrinka.cokic
  • a voté pour ce Elément (J'aime)
    Love it!
    English Posté 2019-01-15 14:31:06 par Mirhanna30
  • a voté pour ce Elément (J'aime)
    Posté 2019-01-15 10:28:45 par MilicaV
  • a voté pour ce Elément (J'aime)
    I love Paldesk because it has a bunch of cool stuff and integrations!
    English Posté 2019-01-15 09:50:51 par marty
  • a voté pour ce Elément (J'aime)
    Very friendly support and love the options tools that make your business successful.
    English Posté 2019-01-15 09:47:00 par IvanaV
  • a voté pour ce Elément (J'aime)
    Great tool :)
    English Posté 2019-01-15 09:33:57 par imirkovic
  • a voté pour ce Elément (J'aime)
    Posté 2019-01-15 09:05:09 par srenduli
  • suggère de mettre la valeur de Description à Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website. Paldesk integrates with your most popular customer communication channels which means you can connect multiple channels into a single dashboard and respond to all your messages from one place. Paldesk Live Chat benefits: Capture more leads Increase website sales Improve customer loyalty Boost chat response time Chat with your customers – from anywhere Stop juggling multiple accounts, logins, and open browser windows and never miss an opportunity to engage or answer your customers. Paldesk Integrations https://www.paldesk.com/integrations/ Paldesk Features list https://www.paldesk.com/features/
    English Posté 2019-01-10 11:25:32 par paldesk

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