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Paldesk Live Chat


Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website.

Paldesk integrates with your most popular customer communication channels which means you can connect multiple channels into a single dashboard and respond to all your messages from one place.

Paldesk Live Chat benefits:
  • Capture more leads
  • Increase website sales
  • Improve customer loyalty
  • Boost chat response time
  • Chat with your customers – from anywhere

Stop juggling multiple accounts, logins, and open browser windows and never miss an opportunity to engage or answer your customers.

Paldesk Integrations

Paldesk Features list

Comparatif des meilleurs logiciels de Live chat
Paldesk Live Chat
Période d'essai gratuiteOui 7 days free trial. No credit card required.
TarifsFree: 0$ per agent/per month Pro: 16% per agent/per month Custom: N/A
Date de lancement2017
Application WebOui Compatible with all up to date browsers.
IM (Google Talk, Jabber...) integrationOui Slack
Applications bureau (desktop)Oui Windows desktop app, Mac OS X and Linux.
Support MobileOui Mobile applications for iOS and Android devices.
Fonctionne pour les utilisateurs sur mobile ?Oui Optimized for mobile devices.
Statistiques du chatOui Comprehensive detailed reports available.
Multi-siteOui There's no limit. One account can be used to manage multiple websites.
Opérateurs multiplesOui Every user can have unique email login and password. Different agent roles available.
Transcriptions des conversationsOui Chat transcripts are stored in LiveChat and can be sent to email.
Messages hors ligneOui Offline messages are saved as tickets.
Personnalisation de l'apparenceOui Supports different color themes, text changes, pre-chat form fields, and CSS customization for more options.
Profil des visiteursOui Detailed information on online visitors include geolocation, IP address, referrer links, time on the website and number of visits, custom events and more.
Réponses pré-enregistréesOui Canned replies are tag-based - by typing in #tag a corresponding answer pops up.
Contrôle de la navigation utilisateur-
Transfert entre opérateursOui Chats can be transferred back and forth between operators or groups. Chat history is transferred along with the visitor.
Extensions personnaliséesOui Can connect to all the platforms and software solutions that help your business grow faster; MailChimp, Google Analytics, Facebook, Twitter, Magento,...
Discussion proactive-
Suivi des visites-
Video chat-
Capture d'écran à distance-
APIOui Open API available.
Réseaux sociaux
Chat & Chatbot
paldesk Officiel
10 jan. 2019 13:12:19
Voir les modifications

Avis utilisateurs et commentaires

  • Mirhanna30 le 15 jan. 2019 14:31:06

    Love it!

  • marty le 15 jan. 2019 09:50:51

    I love Paldesk because it has a bunch of cool stuff and integrations!

  • IvanaV le 15 jan. 2019 09:47:00

    Very friendly support and love the options tools that make your business successful.

  • imirkovic le 15 jan. 2019 09:33:57

    Great tool :)