Formilla | |
---|---|
Site web | https://www.formilla.com |
J'aime | |
Vidéo | |
Période d'essai gratuite | Oui 15 days, no credit card required. |
Tarifs |
All sign-ups first start with the Premium Plus 15-day
trial |
Date de lancement | 2013-11-01 |
Fonctionnalités | |
Application Web | Oui Compatible with all up-to-date browsers. |
IM (Google Talk, Jabber...) integration | Non |
Applications bureau (desktop) | Oui Windows Desktop App, Mac OS X coming soon |
Support Mobile | Oui Native apps for iPhone/iPad and Android devices |
Fonctionne pour les utilisateurs sur mobile ? | Oui Works on all major mobile browsers (responsive) |
Statistiques du chat | Oui |
Multi-site | Oui Yes, the Premium Plus package supports multi-site licenses. |
Opérateurs multiples | Oui Each chat agent can have their own unique email login and password |
Transcriptions des conversations | Oui Yes. Enable chat transcripts to each agent, or globally to multiple email addresses. |
Messages hors ligne | Oui Yes. Automatically converts to offline messaging outside of your defined schedule and sends an email notification for any customer submissions. |
Cobrowsing | - Monitor what page URL the customer is on, and see what web pages they accessed on your website. |
Personnalisation de l'apparence | Oui Supports different color themes, text changes, pre-chat form fields, and Advanced CSS for more options. |
Profil des visiteurs | Oui visitor's page URL, referring site, new user vs. returning, IP address, country, region, browser, operating system. |
Réponses pré-enregistrées | Oui Unlimited canned responses. Add them with quick shortcuts, also use them on mobile. |
Multilingue | Oui 23 languages supported, almost fully customizable front-end widget. Agent dashboard is English only. |
Contrôle de la navigation utilisateur | Oui See what web pages the visitor has viewed, and the current page they're on. |
Transfert entre opérateurs | Oui Transfer to other online agents, and include a private message if necessary. |
Extensions personnalisées | Oui Integrate with Infusionsoft, Google Analytics, and over 500 apps with Zapier |
Discussion proactive | Oui Very powerful automatic targeting with Smart Messages. Read more here: https://www.formilla.com/blog/how-to-use-the-smart-messages-feature/ |
Suivi des visites | Oui Real-time visitor monitoring from page to page, time on site, new vs. returning users, location, and more. |
Video chat | Non |
Capture d'écran à distance | Non |
API | - Coming soon. |
Réseaux sociaux | |
Site web | https://www.formilla.com |
http://www.twitter.com/Formilla | |
http://www.facebook.com/FormillaLLC |
Plus de comparatifs
Commentaires
Laisser un commentaire
S'inscrire Se connecter