Comparateur collaboratif
Formilla.com provides live chat and in-app messaging tools for your
website. With over 12,000 customers worldwide, companies use our
software for lead generation, and to improve customer support by
chatting with their website visitors using our simple web interface
and iPhone/Android mobile apps.
We have one of the easiest-to-use platforms on the market. Try us out and find out why customers prefer Formilla.com!
Features listed here: https://www.formilla.com/live-chat-features.aspx
Pricing listed here: https://www.formilla.com/live-chat-pricing.aspx
We have one of the easiest-to-use platforms on the market. Try us out and find out why customers prefer Formilla.com!
Features listed here: https://www.formilla.com/live-chat-features.aspx
Pricing listed here: https://www.formilla.com/live-chat-pricing.aspx
| Formilla | |
|---|---|
| Site web | https://www.formilla.com |
| J'aime | |
| Vidéo | |
| Période d'essai gratuite | Oui 15 days, no credit card required. |
| Tarifs |
All sign-ups first start with the Premium Plus 15-day
trial |
| Date de lancement | 2013-11-01 |
| Fonctionnalités | |
| Application Web | Oui Compatible with all up-to-date browsers. |
| IM (Google Talk, Jabber...) integration | Non |
| Applications bureau (desktop) | Oui Windows Desktop App, Mac OS X coming soon |
| Support Mobile | Oui Native apps for iPhone/iPad and Android devices |
| Fonctionne pour les utilisateurs sur mobile ? | Oui Works on all major mobile browsers (responsive) |
| Statistiques du chat | Oui |
| Multi-site | Oui Yes, the Premium Plus package supports multi-site licenses. |
| Opérateurs multiples | Oui Each chat agent can have their own unique email login and password |
| Transcriptions des conversations | Oui Yes. Enable chat transcripts to each agent, or globally to multiple email addresses. |
| Messages hors ligne | Oui Yes. Automatically converts to offline messaging outside of your defined schedule and sends an email notification for any customer submissions. |
| Cobrowsing | - Monitor what page URL the customer is on, and see what web pages they accessed on your website. |
| Personnalisation de l'apparence | Oui Supports different color themes, text changes, pre-chat form fields, and Advanced CSS for more options. |
| Profil des visiteurs | Oui visitor's page URL, referring site, new user vs. returning, IP address, country, region, browser, operating system. |
| Réponses pré-enregistrées | Oui Unlimited canned responses. Add them with quick shortcuts, also use them on mobile. |
| Multilingue | Oui 23 languages supported, almost fully customizable front-end widget. Agent dashboard is English only. |
| Contrôle de la navigation utilisateur | Oui See what web pages the visitor has viewed, and the current page they're on. |
| Transfert entre opérateurs | Oui Transfer to other online agents, and include a private message if necessary. |
| Extensions personnalisées | Oui Integrate with Infusionsoft, Google Analytics, and over 500 apps with Zapier |
| Discussion proactive | Oui Very powerful automatic targeting with Smart Messages. Read more here: https://www.formilla.com/blog/how-to-use-the-smart-messages-feature/ |
| Suivi des visites | Oui Real-time visitor monitoring from page to page, time on site, new vs. returning users, location, and more. |
| Video chat | Non |
| Capture d'écran à distance | Non |
| API | - Coming soon. |
| Réseaux sociaux | |
| Site web | https://www.formilla.com |
| http://www.twitter.com/Formilla | |
| http://www.facebook.com/FormillaLLC |
2018-07-24 04:37:22
2021-01-27 14:40:06
- Publique Publique
/ GNU FDL
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