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Salesforce HelpDesk

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Formerly Desk.com

Service Desk Solutions online (SaaS)
Name
Salesforce HelpDesk
Editor/OwnerSalesForce
Sitio websalesforce.com/...
Latest version
SaaS
On Premise VersionNo
Idiomas
Platforms
Web
Mobile support
Sent emails
networkedhelpdesk.org
Precios
Versión gratuita 3 agents free, limited features
Starting price$ 360 /y/agent
Precio
Price Advanced$ 600 /y/agent
Management
LDAP/AD integration
Intégration autres réseaux sociaux twitter, Facebook
Group User Controls
Support
Email Support paid
Phone Support paid
Características
Project Tracking
Time tracking / Timesheets
Resource management
Scheduler
ITIL compliance
Self Help / KB / Forums
Seguridad
Compatible SSL
Service Level Agreement (SLA)
Data Import/Export
Idiomas
Multi-language us free, 3 lang entry, 50+ full
Inglés
French paid
Alemán paid
Italiano paid
Español paid
Websites
English
Public
Public
2020-10-23 13:40:11
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