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Comm100

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Comm100 Live Chat is the enterprise-grade live chat software for website that's entirely hosted by Comm100. Comm100 live chat software promotes your sales, reduces your operating costs & increases your customer satisfaction.
Name
Comm100
Websitecomm100.com
Video
Free trial period
Pricing plans
Launch dateAug. 5th 2009
Features
Web-based ApplicationYes
IM (Google Talk, Jabber...) integration
Desktop ApplicationsYes
Native mobile applicationYes iPhone, Android
Works for customers on mobile devices?Yes Comm100 offers the Live Chat program for mobile platforms including iPhone, BlackBerry, Android, Windows Mobile and Java based mobile platforms.
Chat statisticsYes All visitors' navigation history, chat transcripts and offline messages are saved and you can retrieve them whenever needed.
Multi-siteYes Different chat styles for multiple sites.
Multiple operatorsYes
Conversation transcriptsYes
Offline messagesYes
CobrowsingNo
Visual customizationYes
Visitor detailsYes A 360 degree view of your website visitors, including name, status, current page, referrer, Geo info, IP address, browser type, etc.
Predefined responsesYes
International supportYes
Clickpath TrackerYes
Transfer to another operatorYes
Custom extensionsYes API available
Proactive chat triggersYes After defined delay time
Visitor MonitoringYes
Video chatNo
Remote screenshotYes client can easily send a screenshot thanks to the builtin function
APIYes
Social Networks
Twitter
Facebookfacebook.com/...
Websitecomm100.com
Livechat & Chatbot
English
Public
Public
Jul. 18th 2012 7:00:59 AM
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User reviews and comments

  • Allen on Aug. 31st 2012 9:00:35 AM
    like this

    I sincerely recommend this live chat here! It provides 10 languages at presents, including English, Spanish, Portuguese, German, Japanese, Russian, Simplified Chinese, French, Dutch and Bulgarian.

  • Summer on Aug. 29th 2012 8:02:07 AM
    like this

    This is an excellent software! The author has done a lot consideration from we users’ stand!

  • Mark on Aug. 28th 2012 11:15:07 AM
    like this

    Quite easy to install, and it works very fine. Very good is the support as well, they reply within few hours.

  • Candy on Aug. 27th 2012 12:10:05 PM
    like this

    My partner recommend this product to me and it turns out to be helpful. I really appreciate it.

  • Urina on Aug. 16th 2012 10:15:28 AM
    like this

    This live chat enables me to conclude a report about the info of my website visitors. It really works for me.

  • Sharon on Aug. 15th 2012 8:19:01 AM
    like this

    I appreciate this software! It does help me to increase my revenue.

  • Lolly on Aug. 14th 2012 9:30:37 AM
    like this

    Very convenient to install and I can send files to my visitors through Comm100 Live Chat. Great!

  • Jessica on Aug. 13th 2012 10:18:04 AM
    like this

    Comm100 Live Chat can work very compatibly with my website. Great software.

  • Jenniferj on Aug. 10th 2012 8:48:05 PM
    like this

    Impressive!Can use it on multiple websites without extra fees

  • Paul on Aug. 10th 2012 8:16:29 AM
    like this

    I can chat with my website visitors freely through both text and sound!

  • Charles Hsu on Aug. 9th 2012 7:46:09 AM
    like this

    Strong function and convenience help me a lot!

  • Sophia on Aug. 8th 2012 5:26:54 AM
    like this

    Great software!

  • Shelly on Aug. 3rd 2012 11:38:09 AM
    like this

    It's easy to install it.