LivePerson enables businesses to chat with prospects and customers. LivePerson gathers a broad set of customer and business data, including historical, behavioral, operational, and third party data to help you understand your visitors. LivePerson live chat software includes a proprietary real time analytics to enhance your understanding of customer needs and business objectives.
Name | LivePerson |
|---|---|
| Website | liveperson.com |
| Video |  |
| Free trial period | Yes 14 days free trial |
| Pricing plans | |
| Launch date | |
| Features | |
| Web-based Application | Yes |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | Yes |
| Native mobile application | Yes for visitors |
| Works for customers on mobile devices? | Yes |
| Chat statistics | Yes |
| Multi-site | Yes |
| Multiple operators | Yes |
| Conversation transcripts | Yes |
| Offline messages | Yes |
| Cobrowsing | Yes |
| Visual customization | Yes |
| Visitor details | Yes |
| Predefined responses | Yes |
| International support | Yes |
| Clickpath Tracker | Yes |
| Transfer to another operator | Yes |
| Custom extensions | Yes |
| Proactive chat triggers | Yes |
| Visitor Monitoring | Yes |
| Video chat | Yes |
| Remote screenshot | Yes |
| API | Yes for visitor customization, agents... |
| Social Networks | |
| @liveperson | |
| facebook.com/... | |
| Website | liveperson.com |
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