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Click4Assistance

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UK Premier Live Chat Software, enjoy the benefits of live chat, real-time visitor monitoring and proactive invitations. Installing online chat software ensures that your website is working harder and more effectively to bring new customers to your business, 24 hours a day, 7 days a week.
Using our comprehensive analytics software, you can track and monitor the behaviour of your users to gain a better understanding of how your site is performing, while our range of reporting options ensure you receive all the information you need, when you need it.
Contact Click4Assistance today to learn more about our extensive range of 100% customisable live help software packages.
Name
Click4Assistance
Websiteclick4assistance.co.uk
Video
Free trial periodYes 14 Day Trial
Pricing plans
  • Lite | £6.95/mo
    (1 Agent Only)
  • Professional £24.95/mo
    (incl. 3 Websites + £14.95 per Agent)
  • Enterprise £59.95/mo
    (incl. Unlimited websites + £29.95 per Agent)
Launch date
Features
Web-based ApplicationYes Full HTML5 and Javascript Web application is Available
IM (Google Talk, Jabber...) integration- Integration in Progress
Desktop ApplicationsYes Windows / Mac
Native mobile applicationNo
Works for customers on mobile devices?Yes
Chat statisticsYes Extensive analytics suite. See: http://www.click4assistance.co.uk/LiveChatSoftwareUK/Features/Professional/WebsiteActivity.aspx
Multi-siteYes Professional and Enterprise
Multiple operatorsYes
Conversation transcriptsYes
Offline messagesYes
CobrowsingYes
Visual customizationYes 100% Customisable
Visitor detailsYes Geo-location, IP address, browsing time, current & past page details, referrer, No. of visits to site, browser, OS platform, name, email, username, custom data with API customisation
Predefined responsesYes
International supportYes
Clickpath TrackerYes
Transfer to another operatorYes
Custom extensionsYes
Proactive chat triggersYes
Visitor MonitoringYes
Video chatNo
Remote screenshotYes
APIYes
Social Networks
Twitter
Facebookfacebook.com/...
Websiteclick4assistance.co.uk
Livechat & Chatbot
English
Public
Tom Bavington
Mar. 10th 2014 6:44:42 PM
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