| Website | vivocha.com |
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| Video | vimeo.com/... |
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| Free trial period | Yes 14 Day Trial |
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| Pricing plans |
-
You can add credits to your account buying one of our
packets. If we’re regularly spending credits, you can buy
one of our monthly subscription plans ($19 for 300
interactions, $89 for 1000 interactions and $349 for 3000
interactions, and save up to 60% on the normal price.
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| Launch date | |
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| Features | |
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| Web-based Application | Yes |
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| IM (Google Talk, Jabber...) integration | |
|---|
| Desktop Applications | No |
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| Native mobile application | No |
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| Works for customers on mobile devices? | Yes We’ve paid a lot of attention to the small details. All of our apps are designed to provided an awesome experience to you and to your customers. Supporting and optimizing constantly for mobile devices is an important part of that. |
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| Chat statistics | Yes Vivocha comes with a powerful, zero-configuration, analytics suite: you can monitor your visitors & their browsing patterns in realtime, get insights on what your customers are looking for and how to improve your conversion rate. |
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| Multi-site | Yes Unlimited Site, Unlimited Widget, Unlimited Services |
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| Multiple operators | Yes Unlimited - All version |
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| Conversation transcripts | Yes Transcript - Interaction |
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| Offline messages | Yes + Call Me Back Later and Weblead |
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| Cobrowsing | Yes Co-Browsing - Page Pushing - Form Sharing |
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| Visual customization | Yes Full HTML; CSS; JavaScript Customization of any module/widget. Not onli the engagement button |
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| Visitor details | Yes Geo Location, ISP, Language, Browser, OS, Referral, Campaign, Time spent on site/page, Search Terms from search engines, Data Collection, much more |
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| Predefined responses | Yes Macro, Tags |
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| International support | Yes |
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| Clickpath Tracker | Yes |
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| Transfer to another operator | Yes |
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| Custom extensions | Yes Full Access to APIs - JavaScript |
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| Proactive chat triggers | Yes Preconfigured rules or Create your own |
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| Visitor Monitoring | Yes |
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| Video chat | Yes |
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| Remote screenshot | Yes |
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| API | Yes |
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| Social Networks | |
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| X (Twitter) | @vivocha |
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| Facebook | facebook.com/... |
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| Website | vivocha.com |
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User reviews and comments
Super solid platform. And not just chat - video, voice, and a bunch of other cool features.
Very easy to customize and integrate