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History of Vivocha

Last update Dec. 11th 2013 12:36:19 AM
Creation date May 4th 2012 11:18:15 PM
  • Vivocha on Dec. 11th 2013 12:36:19 AM
    Facebook
    https://www.facebook.com/pages/Vivocha/214387068628240
  • Vivocha on Dec. 4th 2013 3:55:55 PM
    Offline messages
    yes + Call Me Back Later and Weblead
  • Vivocha on Dec. 4th 2013 3:55:17 PM
    Pricing plans
    • You can add credits to your account buying one of our packets. If we’re regularly spending credits, you can buy one of our monthly subscription plans ($19 for 300 interactions, $89 for 1000 interactions and $349 for 3000 interactions, and save up to 60% on the normal price.

  • Vivocha on Mar. 15th 2013 1:01:22 PM
    Multi-site
    yes Unlimited Site, Unlimited Widget, Unlimited Services
  • Vivocha on Mar. 15th 2013 12:58:19 PM
    Free trial period
    yes 14 Day Trial
  • Vivocha on Mar. 15th 2013 12:57:54 PM
    Twitter
    http://twitter.com/vivocha
  • Vanina on Jan. 31st 2013 11:38:30 PM
    Pricing plans
    • Each month you get 150 free credits worth $75 and roughly equivalent to 130 chats or callbacks or 75 transcripts via mail...
    • You can add credits to your account buying credit packets and you spend them when you want on what you need ($25 = 50 credits...). If we’re regularly spending credits, you can buy one of our monthly subscription plans ($49 for 400 credits, $99 for 600 credits and $139 for 900 credits, and save up to 60% on the normal price.

  • Vanina on Jan. 31st 2013 11:28:58 PM
    Free trial period
    yes
  • Vanina on Jan. 31st 2013 11:24:40 PM
    Pricing plans

    Vivocha is totally free for most users

    Each month you get 150 free credits worth $75 and roughly equivalent to
    • 130 chats or callbacks
    • 75 transcripts via mail
    • 75 surveys
    • 30.000 pageviews
    • 3 months of historical data

    You can add credits to your account buying credit packets and you spend them when you want on what you need. If we’re regularly spending credits, you can buy one of our monthly subscription plans, and save up to 60% on the normal price.

  • daxell on Dec. 13th 2012 10:05:39 PM
    Proactive chat triggers
    yes Preconfigured rules or Create your own
  • Gianluca Ferranti on May 4th 2012 11:27:56 PM
    Trial and Prices

    Vivocha is totally free for most users

    Each month you get 150 free credits worth $75 and roughly equivalent to
    • 130 chats or callbacks
    • 75 transcripts via mail
    • 75 surveys
    • 30.000 pageviews
    • 3 months of historical data

    You can add credits to your account buying credit packets and you spend them when you want on what you need. If we’re regularly spending credits, you can buy one of our monthly subscription plans, and save up to 60% on the normal price.

  • Gianluca Ferranti on May 4th 2012 11:23:24 PM
    Description

    Vivocha.com is the simplest and most effective multi-channel online customer engagement service.

    Vivocha is a cloud-based service, tailored to businesses looking to engage their customers online, using the most effective communication channel at the right time, with the right agent. Vivocha enables businesses to seamlessly communicate with prospects and customers right on the website, using any combination of VoIP (audio and video), chat, callbacks and collaboration tools, like assisted browsing, form & document sharing.

  • Gianluca Ferranti on May 4th 2012 11:20:47 PM
    Description
    Vivocha.com is the simplest and most effective multi-channel online customer engagement service. Vivocha is a cloud-based service, tailored to businesses looking to engage their customers online, using the most effective communication channel at the right time, with the right agent. Vivocha enables businesses to seamlessly communicate with prospects and customers right on the website, using any combination of VoIP (audio and video), chat, callbacks and collaboration tools, like assisted browsing, form & document sharing.
  • Gianluca Ferranti on May 4th 2012 11:19:35 PM
    Description
    Vivocha.com is the simplest and most effective multi-channel online customer engagement service. Vivocha is a cloud-based service, tailored to businesses looking to engage their customers online, using the most effective communication channel at the right time, with the right agent. Vivocha enables businesses to seamlessly communicate with prospects and customers right on the website, using any combination of VoIP (audio and video), chat, callbacks and collaboration tools, like assisted browsing, form & document sharing.
  • Gianluca Ferranti on May 4th 2012 11:18:48 PM
    Image
    http://socialcompare.com/u/1205/vivocha-blue_d9eedbb876451741798ca5e0e53af41f.png http://socialcompare.com/u/1205/vivocha-blue-17z7mava.png
  • Gianluca Ferranti on May 4th 2012 11:18:15 PM
    Mode
    70
    Name
    Vivocha
    Viewer
    public
    Editor
    public
    Category
    livechat
    Website
    http://www.vivocha.com
    Video
    http://vimeo.com/35765067
    Trial and Prices
    Vivocha is totally free for most users. Premium accounts will enjoy a pay-per-interaction model. Each month you get 150 free credits worth $75 androughly equivalent to 130 chats or callbacks 75 transcripts via mail 75 surveys 30.000 pageviews 3 months of historical data You can add credits to your account buying credit packets and you spend them when you want on what you need. If we’re regularly spending credits, you can buy one of our monthly subscription plans, and save up to 60% on the normal price.
    Web-based Application
    yes
    Desktop Applications
    no
    Native mobile application
    no
    Works for customers on mobile devices?
    yes We’ve paid a lot of attention to the small details. All of our apps are designed to provided an awesome experience to you and to your customers. Supporting and optimizing constantly for mobile devices is an important part of that.
    Chat statistics
    yes Vivocha comes with a powerful, zero-configuration, analytics suite: you can monitor your visitors & their browsing patterns in realtime, get insights on what your customers are looking for and how to improve your conversion rate.
    Multi-site
    yes Unlimited Site, widget, services
    Multiple operators
    yes Unlimited - All version
    Conversation transcripts
    yes Transcript - Interaction
    Offline messages
    yes + Call Me Back Later
    Cobrowsing
    yes Co-Browsing - Page Pushing - Form Sharing
    Visual customization
    yes Full HTML; CSS; JavaScript Customization of any module/widget. Not onli the engagement button
    Visitor details
    yes Geo Location, ISP, Language, Browser, OS, Referral, Campaign, Time spent on site/page, Search Terms from search engines, Data Collection, much more
    Predefined responses
    yes Macro, Tags
    International support
    yes
    Clickpath Tracker
    yes
    Transfer to another operator
    yes
    Custom extensions
    yes Full Access to APIs - JavaScript
    Proactive chat triggers
    yes Preconfigured rules of Create your own
    Visitor Monitoring
    yes
    Video chat
    yes
    Remote screenshot
    yes
    API
    yes
    Twitter
    http://twitter.com/vi_vo_cha
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