WhosOn

UK's Leading Live Chat Software, enjoy benefits of live chat, real-time visitor monitoring and proactive invites. Installing online chat software couldn't be easier.

Our comprehensive analytics software has over 80 reports, you can track and monitor the behaviour of your Visitors and analyse Agent Productivity to gain a better understanding of how your site and staff are performing.

Our software now uses latest translation technology to translate over 40 languages to help you grow your business internationally.

Contact WhosOn today to learn more about our extensive range of 100% customisable live help software packages.

	WhosOn
Website	http://www.whoson.com/?xsource-SOCO
Video tour	https://youtu.be/3-ITFbFrYto
Free trial period	Yes 30 Day Free Trial. No Credit Card Needed
Pricing plans	Free Trial • Basic - $20/mth p/user (3 Users) • Standard - $30/mth p/user (5 Users) • Professional - $45/mth p/user (10 Users) • Enterprise - Contact Us • Installable - Contact Us
Launch date	2003-11-20
Features
Web-based Application	Yes
IM (Google Talk, Jabber...) integration
Desktop Applications	Yes
Native mobile application	Yes Iphone & Ipad
Works for customers on mobile devices?	Yes
Chat statistics	Yes 80+ Reports - Visitor & Agent
Multi-site	Yes Unlimited Domains. Customisation for each site available
Multiple operators	Yes
Conversation transcripts	Yes Saved on Servers. Can be accessed any-time. Returning Visitor Transcripts Shown.
Offline messages	Yes Data Capture. Send to email or database. Set up alerts & triggers for email & SMS. Convert to Tickets
Cobrowsing	Yes Co-browsing, push pages, receive & sent all file formats
Remote control	Yes
Visual customization	Yes Many Themes Included. Full Customisation is Available. Add Logo, Name, Colours etc
Visitor details	Yes Geo-location, IP address, pages viewed, past visitor detail, name, email, browser, referrer, platform, Op System, Views, Number of Chats plus much more
Predefined responses	Yes Unlimited Canned Responses with shortcuts
Integrated Knowledge Base	Yes
International support	Yes UK & USA Offices 45 Languages
Clickpath Tracker	Yes Every page with time spent
Transfer to another operator	Yes Transfer easily between agent, department with all chat history
Custom extensions	Yes Javascript,Dynamics, SalesForce, Sugar CRM and more
Proactive chat triggers	Yes Rule-based triggers. Fully customisable
Chat Translation	40+ Languages Translated
Visitor Monitoring	Yes Visitor Detail include: DNS, New or Returning, Time Stamps, Browser + More
Video chat	Yes
Remote screenshot	Yes
API	Yes
File Uploads	Yes All Formats
Skill based	Yes Training Avaliable
Operator to Operator Chat	Yes
Real time alerts	Yes
Social Networks
Like	2 Likes
Website	http://www.whoson.com/?xsource-SOCO
Twitter	https://twitter.com/WhosOn
Facebook	https://www.facebook.com/parkersoftware