History of WhosOn

Last update Jul. 8^th 2014 1:27:26 PM

Creation date Jul. 8^th 2014 11:21:26 AM

TLB on Jul. 8^th 2014 1:27:26 PM
Custom extensions
yes Javascript,Dynamics, SalesForce, Sugar CRM and more
Predefined responses
yes Unlimited Canned Responses with shortcuts
International support
yes UK & USA Offices 45 Languages
Clickpath Tracker
yes Every page with time spent
Transfer to another operator
yes Transfer easily between agent, department with all chat history
Proactive chat triggers
yes Rule-based triggers. Fully customisable
Visitor Monitoring
yes Visitor Detail include: DNS, New or Returning, Time Stamps, Browser + More
Visitor details
yes Geo-location, IP address, pages viewed, past visitor detail, name, email, browser, referrer, platform, Op System, Views, Number of Chats plus much more
Visual customization
yes Many Themes Included. Full Customisation is Available. Add Logo, Name, Colours etc
Cobrowsing
yes Co-browsing, push pages, receive & sent all file formats
Offline messages
yes Data Capture. Send to email or database. Set up alerts & triggers for email & SMS. Convert to Tickets
Conversation transcripts
yes Saved on Servers. Can be accessed any-time. Returning Visitor Transcripts Shown.
Multi-site
yes Unlimited Domains. Customisation for each site available
TLB on Jul. 8^th 2014 12:54:18 PM
Pricing plans
Free Trial
• Basic - $20/mth p/user (3 Users)

• Standard - $30/mth p/user (5 Users)

• Professional - $45/mth p/user (10 Users)

• Enterprise - Contact Us

• Installable - Contact Us
TLB on Jul. 8^th 2014 12:48:46 PM
Name
WhosOn
TLB on Jul. 8^th 2014 12:19:59 PM
IM (Google Talk, Jabber...) integration
Clickpath Tracker
yes
Custom extensions
yes Dynamics, SalesForce, Sugar CRM and more
TLB on Jul. 8^th 2014 12:17:46 PM
Description
UK's Leading Live Chat Software, enjoy benefits of live chat, real-time visitor monitoring and proactive invites. Installing online chat software couldn't be easier.

Our comprehensive analytics software has over 80 reports, you can track and monitor the behaviour of your Visitors and analyse Agent Productivity to gain a better understanding of how your site and staff are performing.

Our software now uses latest translation technology to translate over 40 languages to help you grow your business internationally.

Contact WhosOn today to learn more about our extensive range of 100% customisable live help software packages.
Name
WhosOn Live Chat
Trial and Prices
FREE 30 Day Trial Month by Month Subscription
TLB on Jul. 8^th 2014 12:06:07 PM
Viewer
public
TLB on Jul. 8^th 2014 12:05:19 PM
Image
http://socialcompare.com/u/1407/whoson-logo-80x180-2cuifaj2.jpg
Website
http://www.whoson.com/?xsource-SOCO
Video
http://youtu.be/3-ITFbFrYto
Free trial period
yes 30 Day Free Trial. No Credit Card Needed
Pricing plans
• Basic - $20/mth p/user (3 Users)

• Standard - $30/mth p/user (5 Users)

• Professional - $45/mth p/user (10 Users)

• Enterprise - Contact Us

• Installable - Contact Us
Launch date
2003-11-20
Web-based Application
yes
Desktop Applications
yes
Works for customers on mobile devices?
yes
Chat statistics
yes 80+ Reports - Visitor & Agent
Multi-site
yes No Limit on Sites Monitored
Conversation transcripts
yes
Offline messages
yes
Cobrowsing
yes
Visual customization
yes
Visitor details
yes
Predefined responses
yes Unlimited
International support
yes UK & USA Offices
Transfer to another operator
yes
Proactive chat triggers
yes
Visitor Monitoring
yes
Video chat
yes
Remote screenshot
yes
API
yes
Twitter
https://twitter.com/WhosOn
Facebook
https://www.facebook.com/parkersoftware
Multiple operators
yes
Remote control
yes
Integrated Knowledge Base
yes
Operator to Operator Chat
Yes
Skill based
yes Training Avaliable
File Uploads
yes All Formats
Real time alerts
yes
Native mobile application
yes Iphone & Ipad
IM (Google Talk, Jabber...) integration
no
Clickpath Tracker
no
Custom extensions
no
Chat Translation
40+ Languages Translated
List of criteria (42)
Name, Website, Video, Free trial period, Pricing plans, Launch date, Features, Web-based Application, IM (Google Talk, Jabber...) integration, Desktop Applications, Native mobile application, Works for customers on mobile devices?, Chat statistics, Multi-site, Multiple operators, Conversation transcripts, Offline messages, Cobrowsing, Remote control, Visual customization, Visitor details, Predefined responses, Integrated Knowledge Base, International support, Clickpath Tracker, Transfer to another operator, Custom extensions, Proactive chat triggers, Chat Translation, Visitor Monitoring, Video chat, Remote screenshot, API, File Uploads, Skill based, Operator to Operator Chat, Real time alerts, Social Networks, Like, Website, Twitter, Facebook

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