LivePerson enables businesses to chat with prospects and customers. LivePerson gathers a broad set of customer and business data, including historical, behavioral, operational, and third party data to help you understand your visitors. LivePerson live chat software includes a proprietary real time analytics to enhance your understanding of customer needs and business objectives.
Name | LivePerson |
|---|---|
| Sitio web | liveperson.com |
| Vídeo |  |
| Período de prueba gratuito | Sí 14 days free trial |
| Pricing plans | |
| Launch date | |
| Características | |
| Web-based Application | Sí |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | Sí |
| Native mobile application | Sí for visitors |
| Works for customers on mobile devices? | Sí |
| Chat statistics | Sí |
| Multi-site | Sí |
| Multiple operators | Sí |
| Conversation transcripts | Sí |
| Offline messages | Sí |
| Cobrowsing | Sí |
| Visual customization | Sí |
| Visitor details | Sí |
| Predefined responses | Sí |
| International support | Sí |
| Clickpath Tracker | Sí |
| Transfer to another operator | Sí |
| Custom extensions | Sí |
| Proactive chat triggers | Sí |
| Visitor Monitoring | Sí |
| Video chat | Sí |
| Remote screenshot | Sí |
| API | Sí for visitor customization, agents... |
| Social Networks | |
| @liveperson | |
| facebook.com/... | |
| Sitio web | liveperson.com |
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