UK based Live Chat Software provider. 100% webbased. The Live chat software is a Cloud based solution so you have no downloads. It contains all features you would expect from a live chat solution and available 24x7. No need to upgrade, install servers or anything else. With instant access you can be up and running within minutes.
Name | IMsupporting Live Chat Software |
|---|---|
| Website | IMsupporting.com |
| Video |  |
| Free trial period | Yes 32 days + |
| Pricing plans |
|
| Launch date | Nov. 2nd 2009 |
| Features | |
| Web-based Application | Yes |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | Yes |
| Native mobile application | Yes Android and Available webbased. |
| Works for customers on mobile devices? | Yes |
| Chat statistics | Yes |
| Multi-site | Yes |
| Multiple operators | Yes |
| Conversation transcripts | Yes |
| Offline messages | Yes |
| Cobrowsing | - See where the end user is on a single webpage at any time |
| Visual customization | Yes CSS based changes |
| Visitor details | Yes |
| Predefined responses | Yes |
| International support | Yes UTF8 Compatible |
| Clickpath Tracker | Yes |
| Transfer to another operator | Yes Any operator can join and take over a chat session ( or co-chat ) |
| Custom extensions | Yes |
| Proactive chat triggers | Yes |
| Visitor Monitoring | Yes |
| Video chat | No |
| Remote screenshot | Yes View the pages your visitors are on in realtime. |
| API | - Limited public access |
| Social Networks | |
| @imsupporting | |
| facebook.com/... | |
| Website | IMsupporting.com |
User reviews and comments
Excellent service! Now using on most of our sites