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IMsupporting Live Chat Software

12

UK based Live Chat Software provider. 100% webbased. The Live chat software is a Cloud based solution so you have no downloads. It contains all features you would expect from a live chat solution and available 24x7. No need to upgrade, install servers or anything else. With instant access you can be up and running within minutes.

Name
IMsupporting Live Chat Software
WebsiteIMsupporting.com
Video
Free trial periodYes 32 days +
Pricing plans
  • FREE TIER Instant access basic chat
  • Basic Plan: £9.99 Per month, 1 operator
  • Business Plan: £14.99 Per month
  • Large Business Plan: £49.99 Per month
  • Bespoke Plan: From £299.99 Per month
Launch dateNov. 2nd 2009
Features
Web-based ApplicationYes
IM (Google Talk, Jabber...) integration
Desktop ApplicationsYes
Native mobile applicationYes Android and Available webbased.
Works for customers on mobile devices?Yes
Chat statisticsYes
Multi-siteYes
Multiple operatorsYes
Conversation transcriptsYes
Offline messagesYes
Cobrowsing- See where the end user is on a single webpage at any time
Visual customizationYes CSS based changes
Visitor detailsYes
Predefined responsesYes
International supportYes UTF8 Compatible
Clickpath TrackerYes
Transfer to another operatorYes Any operator can join and take over a chat session ( or co-chat )
Custom extensionsYes
Proactive chat triggersYes
Visitor MonitoringYes
Video chatNo
Remote screenshotYes View the pages your visitors are on in realtime.
API- Limited public access
Social Networks
Twitter
Facebookfacebook.com/...
WebsiteIMsupporting.com
Livechat & Chatbot
English
Public
Public
Jul. 31st 2016 8:49:27 PM
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User reviews and comments

  • Raymondo2010 on May 13th 2013 4:42:22 PM
    like this

    Excellent service! Now using on most of our sites