Customer service software that covers all your business needs.
Communication starts with a multichannel chat widget, customizable to your needs and brand style.
Provide multichannel customer support. Unite all communication channels in one dashboard to provide assistance via live chat, email, messengers, Facebook, or Instagram. Stay in touch with customers wherever they are.
Name | Helpcrunch |
|---|---|
| Website | helpcrunch.com |
| Video | |
| Free trial period | |
| Pricing plans | |
| Launch date | |
| Features | |
| Web-based Application | |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | |
| Native mobile application | |
| Works for customers on mobile devices? | |
| Chat statistics | |
| Multi-site | |
| Multiple operators | |
| Conversation transcripts | |
| Offline messages | |
| Cobrowsing | |
| Visual customization | |
| Visitor details | |
| Predefined responses | |
| International support | |
| Clickpath Tracker | |
| Transfer to another operator | |
| Custom extensions | |
| Proactive chat triggers | |
| Visitor Monitoring | |
| Video chat | |
| Remote screenshot | |
| API | |
| Social Networks | |
| Website | helpcrunch.com |
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