Name | Banckle Chat |
|---|---|
| Website | banckle.com/... |
| Video | youtube.com/... |
| Free trial period | Yes 14 days free trial |
| Pricing plans | Plans
|
| Launch date | Aug. 1st 2010 |
| Features | |
| Web-based Application | Yes |
| IM (Google Talk, Jabber...) integration | Yes |
| Desktop Applications | Yes Through IM clients |
| Native mobile application | Yes Android,IOS native application |
| Works for customers on mobile devices? | Yes |
| Chat statistics | Yes interactive graphs, customizable reports available |
| Multi-site | Yes Unlimited in all plans |
| Multiple operators | Yes |
| Conversation transcripts | Yes Saved on server, so can be accessed from any place at any time |
| Offline messages | Yes |
| Cobrowsing | - On plan |
| Visual customization | Yes interface to customize the chat window as you want |
| Visitor details | Yes Support customized visitor information |
| Predefined responses | Yes |
| International support | Yes |
| Clickpath Tracker | Yes |
| Transfer to another operator | Yes Chat history is transferred along with the visitor. |
| Custom extensions | Yes API, Many integrations (Zendesk, Salesforce, etc) |
| Proactive chat triggers | Yes Rule-based triggers |
| Visitor Monitoring | Yes |
| Video chat | No |
| Remote screenshot | No |
| API | Yes |
| Social Networks | |
| @banckle | |
| facebook.com/... | |
| Website | banckle.com/... |
User reviews and comments
user friendly application with a sleek UI. Highly recommended !
Awesome live support and monitoring app
Voted for Banckle Chat
Vote for