Paldesk Live Chat

Business > Enterprises > Livechat
2019-01-10 13:12:19

Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website.

Paldesk integrates with your most popular customer communication channels which means you can connect multiple channels into a single dashboard and respond to all your messages from one place.

Paldesk Live Chat benefits:
  • Capture more leads
  • Increase website sales
  • Improve customer loyalty
  • Boost chat response time
  • Chat with your customers – from anywhere

Stop juggling multiple accounts, logins, and open browser windows and never miss an opportunity to engage or answer your customers.

Paldesk Integrations https://www.paldesk.com/integrations/

Paldesk Features list https://www.paldesk.com/features/


Live Chat Software Comparison
Paldesk Live Chat
Websitehttps://www.paldesk.com/live-chat/
Like 7
Video tourhttps://www.youtube.com/watch?v=RKOOBRAWY38
Free trial periodYes 7 days free trial. No credit card required.
Pricing plansFree: 0$ per agent/per month Pro: 16% per agent/per month Custom: N/A
Launch date2017
Features
Web-based ApplicationYes Compatible with all up to date browsers.
IM (Google Talk, Jabber...) integrationYes Slack
Desktop ApplicationsYes Windows desktop app, Mac OS X and Linux.
Native mobile applicationYes Mobile applications for iOS and Android devices.
Works for customers on mobile devices?Yes Optimized for mobile devices.
Chat statisticsYes Comprehensive detailed reports available.
Multi-siteYes There's no limit. One account can be used to manage multiple websites.
Multiple operatorsYes Every user can have unique email login and password. Different agent roles available.
Conversation transcriptsYes Chat transcripts are stored in LiveChat and can be sent to email.
Offline messagesYes Offline messages are saved as tickets.
CobrowsingNo
Visual customizationYes Supports different color themes, text changes, pre-chat form fields, and CSS customization for more options.
Visitor detailsYes Detailed information on online visitors include geolocation, IP address, referrer links, time on the website and number of visits, custom events and more.
Predefined responsesYes Canned replies are tag-based - by typing in #tag a corresponding answer pops up.
International support-
Clickpath Tracker-
Transfer to another operatorYes Chats can be transferred back and forth between operators or groups. Chat history is transferred along with the visitor.
Custom extensionsYes Can connect to all the platforms and software solutions that help your business grow faster; MailChimp, Google Analytics, Facebook, Twitter, Magento,...
Proactive chat triggers-
Visitor Monitoring-
Video chat-
Remote screenshot-
APIYes Open API available.
Social Networks
Websitehttps://www.paldesk.com/live-chat/
Twitterhttps://twitter.com/paldesk
Facebookhttps://www.facebook.com/Paldesk/
  • 2019-01-09 16:01:30
    2019-01-10 13:12:19
  • Livechat
    English
  • Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

Comments

  • voted for this Item (Like)
    Posted 2019-01-16 09:40:34 by zrinka.cokic
  • voted for this Item (Like)
    Love it!
    Posted 2019-01-15 14:31:06 by Mirhanna30
  • voted for this Item (Like)
    Posted 2019-01-15 10:28:45 by MilicaV
  • voted for this Item (Like)
    I love Paldesk because it has a bunch of cool stuff and integrations!
    Posted 2019-01-15 09:50:51 by marty
  • voted for this Item (Like)
    Very friendly support and love the options tools that make your business successful.
    Posted 2019-01-15 09:47:00 by IvanaV
  • voted for this Item (Like)
    Great tool :)
    Posted 2019-01-15 09:33:57 by imirkovic
  • voted for this Item (Like)
    Posted 2019-01-15 09:05:09 by srenduli
  • suggested to set Description to Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website. Paldesk integrates with your most popular customer communication channels which means you can connect multiple channels into a single dashboard and respond to all your messages from one place. Paldesk Live Chat benefits: Capture more leads Increase website sales Improve customer loyalty Boost chat response time Chat with your customers – from anywhere Stop juggling multiple accounts, logins, and open browser windows and never miss an opportunity to engage or answer your customers. Paldesk Integrations https://www.paldesk.com/integrations/ Paldesk Features list https://www.paldesk.com/features/
    Posted 2019-01-10 11:25:32 by paldesk

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