Zopim

Business > Enterprises > Livechat
2014-07-31 11:42:33

Zopim is a live chat support software that lets you install a widget on your website to chat and sell directly to your online customers. It will help you to see who is on your site in real time. Then you can provide live customer help when they have a query.

Zopim works with nearly every browser, IM client and mobile phone out there. Enjoy the flexibility to provide live support from anywhere.

Live Chat Software Comparison
Zopim
Websitehttp://www.zopim.com/
Video tourhttp://youtu.be/tSRSn9hJU1c
Free trial periodYes
Pricing plansPaid version starting from 11.2 USD/month
Launch date
Features
Web-based ApplicationYes
IM (Google Talk, Jabber...) integration-
Desktop Applications- Through IM clients
Native mobile applicationYes iOS for agents
Works for customers on mobile devices?Yes Works on some mobile devices. HTML5 dashboard
Chat statisticsYes
Multi-siteYes
Multiple operatorsYes
Conversation transcriptsYes
Offline messagesYes
CobrowsingNo
Visual customizationYes
Visitor detailsYes
Predefined responsesYes
International supportYes
Clickpath TrackerNo
Transfer to another operatorYes
Custom extensionsYes Javascript API, Many integrations (Zendesk, Salesforce, etc)
Proactive chat triggersYes
Visitor MonitoringYes
Video chatNo
Remote screenshotNo
APIYes
Social Networks
Like 42
Websitehttp://www.zopim.com/
Twitterhttp://twitter.com/zopim
Facebook
  • 2011-03-01 22:02:59
    2014-07-31 11:42:33
  • Livechat
    English
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

Comments

  • voted for this Item (Like)
    Testé sur un site web Joomla et ça fonctionne bien. Nous avons utilisé la version gratuite. Nous allons migrer vers la version payante lorsque notre site web sera plus populaire, c'est sûr! Merci Zopim pour ce bon service. Steve
    Français Posted 2013-09-25 16:24:15 by Steve Gosselin
  • voted for this Item (Like)
    nice design, reasonable prices. Using it actively on http://www.aaavitamins.com
    Posted 2013-06-26 07:50:51 by AllenF
  • voted for this Item (Like)
    Posted 2013-06-02 21:46:30 by Wildstyle
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    Posted 2013-05-08 00:18:13 by kkoolook
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    dashboard and mobile app support is awesome
    Posted 2013-02-03 00:10:15 by Darius Cheung
  • voted for this Item (Like)
    so cool cet outil!
    Français Posted 2012-12-29 01:09:50 by Yacine Elhamdaoui
  • voted for this Item (Like)
    this works especially well for small businesses who simply want a no-hassle, great-to-use live chat system
    Posted 2012-07-18 17:21:37 by jackasslim
  • voted for this Item (Like)
    Awesome service :)
    Posted 2012-06-14 13:14:54 by Israel Bjorn Martinez
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    Posted 2012-06-04 09:21:51 by travel10
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    We use Zopim and love! http://www.gyrofish.com.au
    Posted 2012-02-03 13:31:06 by b0ardz
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    I am going with Zopim for my chat platform as well. Excellent features and a great team http://www.cumult.com
    Posted 2011-11-13 03:22:13 by krishnarc
  • voted for this Item (Like)
    Nice looking
    Posted 2011-07-11 05:38:03 by samwize
  • voted for this Item (Like)
    Posted 2011-03-12 16:02:09 by Yeo Zhe Benedict
  • voted for this Item (Like)
    Posted 2011-03-10 16:52:25 by WenChao Ng
  • voted for this Item (Like)
    I like the complete dashboard with useful tools like shortcut answers. I don't like that it's in flash. I would love that they use status instead of messages like olark to notify user presence in IM mode.
    Posted 2011-03-09 09:16:29 by Seralo
  • voted for this Item (Like)
    Been using zopim for a while now - like!
    Posted 2011-03-09 04:37:08 by Michael Cho
  • voted for this Item (Like)
    best product out there.
    Posted 2011-03-09 02:20:18 by jarrold
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    Posted 2011-03-08 12:26:15 by Jeffrey Tiong
  • voted for this Item (Like)
    Zopim is awesome!
    Posted 2011-03-08 08:59:22 by Michelle Alphonso
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    naise
    Posted 2011-03-08 07:55:41 by Huang Yaoquan
  • voted for this Item (Like)
    Posted 2011-03-08 05:18:38 by Susan Sng
  • voted for this Item (Like)
    Cool stuff and great team !!!
    Posted 2011-03-08 03:59:00 by Derrick Lee
  • voted for this Item (Like)
    Very good live chat help! Love it! Works fantastic on my website!
    Posted 2011-03-08 03:34:31 by Jamen Loh
  • voted for this Item (Like)
    nice design, light and powerful, zopim rocks!
    Posted 2011-03-08 02:55:28 by Guangchen Wang
  • voted for this Item (Like)
    Used to be on free livechat alternatives, paid for Zopim a few months back and never looked back.
    Posted 2011-03-08 02:38:42 by Mark Goh
  • voted for this Item (Like)
    the system is quite robust.
    Posted 2011-03-08 02:35:37 by laozi
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    Posted 2011-03-08 01:52:32 by daphnegong
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    Posted 2011-03-08 01:49:41 by Jason Chin
  • voted for this Item (Like)
    Posted 2011-03-08 01:48:26 by Sang Wuoh
  • voted for this Item (Like)
    i use this for my website. love it as it syncs best with my IMs.
    Posted 2011-03-08 01:47:32 by Bjorn Lee
  • voted for this Item (Like)
    Posted 2011-03-08 01:37:34 by Dionis Chiua
  • voted for this Item (Like)
    Posted 2011-03-07 21:16:06 by Manesh Ranee
  • voted for this Item (Like)
    Posted 2011-03-07 19:34:40 by Yan
  • voted for this Item (Like)
    Zopim's Cool!
    Posted 2011-03-07 19:06:57 by Jannis Wah
  • voted for this Item (Like)
    Best live chat product i've seen.
    Posted 2011-03-07 18:06:52 by Elvin Li
  • voted for this Item (Like)
    Posted 2011-03-07 17:48:39 by Ashis Lakra
  • voted for this Item (Like)
    Posted 2011-03-07 17:33:09 by Tim Slater
  • voted for this Item (Like)
    Posted 2011-03-07 17:26:58 by Michael Sien
  • voted for this Item (Like)
    Posted 2011-03-07 17:24:50 by Eelin Kyoshi
  • voted for this Item (Like)
    Posted 2011-03-07 17:17:26 by Garry Huang
  • voted for this Item (Like)
    I like!!!!
    Posted 2011-03-07 16:56:23 by Julian Low Junliang
  • voted for this Item (Like)
    Posted 2011-03-07 16:36:20 by royston

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