iAdvize

Last update 2016-08-11 01:39:56

iAdvize is a live chat support solution which enables companies to interact in real-time with their online visitors. This real-time online customer service solution includes:

Live chat software: Click to Chat, Click to Call, Click to Video
Behavioural targeting engine
Customised Graphic Design
Multilingual support
Live Community Chat : http://www.iadvize.com/en/community/
Social Customer service solution: http://www.iadvize.com/en/social/
[New 2016] iAdvize integrates Facebook Messenger: http://landing.iadvize.com/en/messenger-iadvize-platform-integration

More features: http://www.iadvize.com/en/product-tour/

See the reference side-by-side comparison Lime Talk vs Zopim

Features
	iAdvize

Website	http://landing.iadvize.com/en/
Video tour	http://youtu.be/u0gxq6Gu5uE
Free trial period	Yes
Pricing plans
Web-based Application	Yes PHP Web application
IM (Google Talk, Jabber...) integration
Desktop Applications
Native mobile application	Yes Desktop, tablet, smartphone... iAdvize enables you to advise your visitors wherever and whenever.
Works for customers on mobile devices?	Yes https://www.iadvize.com/fr/wp-content/themes/iadvize/layoutImg/fr_FR/screenshots/accueil/screen-accueil-1.jpg
Chat statistics	Yes More than 150 key Performance indicators: Measure your sales and transactions + monitor staff performance + measure satisfaction + Google Analytics
Multi-site	Yes Unlimited from the Custom plan : manage your sites as you want and operators can be multi-site
Multiple operators	Yes Unlimited from the Pro plan
Conversation transcripts	Yes Unlimited from the Pro plan
Offline messages	Yes
Visual customization	Yes Graphic design customisation: interface to customize the chat window as you want
Visitor details	Yes Profile detailed with geo-localization and accessible during a discussion + followed real time by present visitors on the site
Predefined responses	Yes
International support	Yes Multilingual support: French, English, Spanish and German.
Transfer to another operator	Yes
Proactive chat triggers	Yes
Visitor Monitoring	Yes You can see their actions in real-time. If necessary, your can take control of the visitor's browser
Video chat	Yes Give them the opportunity to access reassuring and human support by video conference. They can decide whether they are visible or not.
Remote screenshot
API	Yes Free API
White Label solution

iAdvize

Similar

More comparisons

Comments

voted for this Item (Like)
Posted 2016-06-28 09:46:03 by Arte
suggested to set Name to live chat
Posted 2015-06-01 13:03:51 by shimona
suggested to set Name to iAdvize Click to Community
Posted 2015-05-27 14:49:01 by iAdvize UK
voted for this Item (Like)
Posted 2014-11-24 14:14:24 by davidp
voted for this Item (Like)
definitely the best solution
Posted 2012-11-18 13:33:35 by mouvy
voted for this Item (Like)
Posted 2012-10-24 11:11:29 by Nesslie Remy
voted for this Item (Like)
Posted 2012-05-16 11:47:00 by Massimo De Massimo
voted for this Item (Like)
une aide indispensable
Posted 2012-02-11 08:40:52 by lejoker
voted for this Item (Like)
The best ever.
Posted 2012-02-10 19:24:01 by ro
voted for this Item (Like)
Posted 2012-02-08 17:51:42 by François
voted for this Item (Like)
Posted 2012-02-08 09:48:27 by Kiltran
voted for this Item (Like)
Posted 2012-02-08 09:26:31 by ASU
voted for this Item (Like)
Posted 2012-02-08 09:20:37 by Daphné
voted for this Item (Like)
Posted 2011-03-24 08:31:55 by remichaumeil
voted for this Item (Like)
Posted 2011-03-20 18:05:16 by edern
voted for this Item (Like)
Posted 2011-03-14 10:36:39 by Vincent Genillion
voted for this Item (Like)
Posted 2011-03-08 09:58:40 by Jonathan Gueron
voted for this Item (Like)
The Best !
Posted 2011-03-07 10:56:01 by MaximeBaumard
voted for this Item (Like)
Simply the best
Posted 2011-03-07 10:28:04 by FGRibreau
voted for this Item (Like)
The best one.
Posted 2011-03-07 10:12:47 by Ludovic Simon