iAdvize | |
---|---|
Website | http://www.iadvize.com/en/ |
Video tour | http://www.youtube.com/watch?v=CcWJemQWSkE |
Free trial period | Yes 7 days - Apply here: http://www.iadvize.com/en/free-trial/ |
Pricing plans | |
Launch date | 2010-01-08 |
Features | |
Web-based Application | Yes PHP Web application |
IM (Google Talk, Jabber...) integration | |
Desktop Applications | Yes Available on every computer through a internet navigator |
Native mobile application | Yes Desktop, tablet, smartphone... iAdvize enables you to advise your visitors wherever and whenever. |
Works for customers on mobile devices? | Yes yes - optimised for mobile devices |
Chat statistics | Yes More than 150 key Performance indicators: Measure your sales and transactions + monitor staff performance + measure satisfaction + Google Analytics |
Multi-site | Yes Unlimited from the Custom plan : manage your sites as you want and operators can be multi-site |
Multiple operators | Yes Unlimited |
Conversation transcripts | Yes Unlimited |
Offline messages | Yes |
Cobrowsing | Yes You can see their actions in real-time. If necessary, your can take control of the visitor's browser |
Visual customization | Yes Graphic design customisation: interface to customize the chat window as you want |
Visitor details | Yes Profile detailed with geo-localization and accessible during a discussion + followed real time by present visitors on the site |
Predefined responses | Yes Canned responses plus smart answers that are automatically generated. |
International support | Yes Multilingual support: French, English, Spanish and German. |
Clickpath Tracker | Yes |
Transfer to another operator | Yes Transfer from Agent to Agent, from expert to agent but also from bot to agent. |
Custom extensions | Yes API: Salesforce, Zendesk... |
Proactive chat triggers | Yes Intelligent Targeting rules. Fully customizable based on scoring and criteria. |
Visitor Monitoring | Yes You can see their actions in real-time. If necessary, your can take control of the visitor's browser |
Video chat | Yes Human support via video chat. The user can decide whether they are visible or not. |
Remote screenshot | |
API | Yes Free API |
Social Networks | |
Like | |
Website | http://www.iadvize.com/en/ |
http://twitter.com/iadvize | |
http://www.facebook.com/iadvize.france |
It's free and fast to publish data into original tables
Create a table
More comparisons
Comments
Leave a comment