LibraryH3lp

Internet > Communications
2012-08-02 18:27:38
Meebo Alternatives
LibraryH3lp
Websitehttp://libraryh3lp.com/
Pricingpopulation-based, starting at $180/yr 20,001 - 25,000 students: $540 US annually; 25,001 - 30,000students: $600 US annually (Free trial available)
EmbeddableYes Widget (includes "float over" and "pop out" options)
Multiple UsersYes (unlimited concurrent operators in all subscriptions)
Help Guides & Instructional MaterialInstructional videos and documentation. Guidelines for switching from Meebo available: http://docs.libraryh3lp.com/meebo-drop-in-replacement.html and http://libraryh3lp.blogspot.ca/2012/06/libraryh3lp-demo-and-overview-for-meebo.html
Chat transcriptsYes - can be emailed to patron after chat - can be deleted
Privacy featuresLibrary can purge its own data independently; anonymize identifying information; SSL encryption; no ads; no data mining
Privacy (Both staff and public)Both staff and public can remain anonymous.
Stats/report generationYes Extensive reporting tools available; stats also available via API.
File attachmentYes 20 meg max
Customizable appearanceYes
Customizable notificationsYes Standard away message or hide widget when offline
Host (Canada or other?)Servers in U.S., Canada, Europe, and Singapore
Networks supportedAIM, Yahoo!, MSN, Google Talk, ICQ, Facebook, XMPP/Jabber
Cross-platformAll major browsers
Transfer chatsYes
Other Libraries Using PlatformUWO: http://www.lib.uwo.ca/ ; University of Manitoba: http://umanitoba.ca/libraries/
TrialYes 90 days
Notable FeaturesExtensive documentation on easy switch over from Meebo.

LibraryH3lp

Similar

  • 2012-06-21 18:48:25
    2012-08-02 18:27:38
  • Communications
    English
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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