LibraryH3lp

Internet > Communications
2012-08-02 18:27:38
So Long, Meebo: Virtual Reference & Chat Options for Libraries
LibraryH3lp
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Websitehttp://libraryh3lp.com/
Last update2012-08-02 18:27:38
Pricing
Pricefrom $180 annually, depends on institution size; SMS begins at $50 per 1000 msgs
https://libraryh3lp.com/pricing
Note: My Customer Cloud version of this product identical in every respect except pricing; .20 per chat*; 0.03 per SMS

Free trial periodYes 90 days
Features
Cross-platformAll major browsers
Networks supportedAIM, Yahoo!, MSN, Google Talk, ICQ, Facebook, XMPP/Jabber
Concurrent operatorsUnlimited
Flash-basedNo
Chat transcriptsYes can be toggled on/off
LibAnswers/Guides integrationYes Works with Libguides; some LibAnswers integration possible. http://docs.libraryh3lp.com/libguides.html
SMSYes
Twitter integration- In development
EmbeddableYes Widget (includes "float over" and "pop out" options)
Mobile-friendly widgetYes
Customizable appearanceYes
Multiple queuesYes
Transfer chatsYes
Stats/report generationYes Extensive reporting tools available; stats also available via API.
Custom APIsYes APIs and "hackable code"
Local client availableYes through Pidgin, Adium, Psi, any XMPP/Jabber client, including mobile clients.
File attachmentYes 20 meg max
AdsNo
Audio/videoNo
Customizable notificationsYes Standard away message or hide widget when offline
Privacy featuresLibrary can purge its own data independently; anonymize identifying information; SSL encryption; no ads; no data mining
Customer supportYes

LibraryH3lp

Similar

  • 2012-06-21 18:48:25
    2012-08-02 18:27:38
  • Communications
    English
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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