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LibraryH3lp

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So Long, Meebo: Virtual Reference & Chat Options for Libraries
Nom
LibraryH3lp
Site weblibraryh3lp.com
Tarifs
Prixfrom $180 annually, depends on institution size; SMS begins at $50 per 1000 msgs
libraryh3lp.com/...
Note: My Customer Cloud version of this product identical in every respect except pricing; .20 per chat*; 0.03 per SMS

Période d'essai gratuiteOui 90 days
Fonctionnalités
Cross-platformAll major browsers
Networks supportedAIM, Yahoo!, MSN, Google Talk, ICQ, Facebook, XMPP/Jabber
Concurrent operatorsUnlimited
Flash-basedNon
Chat transcriptsOui can be toggled on/off
LibAnswers/Guides integrationOui Works with Libguides; some LibAnswers integration possible. http://docs.libraryh3lp.com/libguides.html
SMSOui
Twitter integration- In development
EmbeddableOui Widget (includes "float over" and "pop out" options)
Mobile-friendly widgetOui
Customizable appearanceOui
Multiple queuesOui
Transfer chatsOui
Stats/report generationOui Extensive reporting tools available; stats also available via API.
Custom APIsOui APIs and "hackable code"
Local client availableOui through Pidgin, Adium, Psi, any XMPP/Jabber client, including mobile clients.
File attachmentOui 20 meg max
PublicitéNon
Audio/videoNon
Customizable notificationsOui Standard away message or hide widget when offline
Privacy featuresLibrary can purge its own data independently; anonymize identifying information; SSL encryption; no ads; no data mining
Customer supportOui
Communications
English
Publique
Publique
2 aoû. 2012 18:27:38
21 jun. 2012 18:48:25
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