Mis à jour | 2016-02-07 12:19:38 | 2012-06-27 18:46:15 | 2012-08-02 18:27:38 | 2012-06-28 14:50:14 | 2012-08-02 18:27:38 |
---|
Site web | https://chat.zoho.com/mpchat.do | http://www.digsby.com/ | http://libraryh3lp.com/ | http://www.questionpoint.org/ | http://springshare.com/libanswers/ |
---|
Embeddable | Oui Widget - similar to meebo | Oui Widget - similar to meebo | Oui Widget (includes "float over" and "pop out" options) | Oui Widget | Oui Widget |
---|
Multiple Users | Yes - Live Support Option | Each department/user would have to sign up for their own Digsby
account. | Yes (unlimited concurrent operators in all subscriptions) | Yes | Yes |
---|
Tarifs | Free | Free | population-based, starting at $180/yr 20,001 - 25,000 students:
$540 US annually; 25,001 - 30,000students: $600 US annually (Free
trial available) | Dependent on student population and package. (Participate in
reference co-op?) | Dependent on student population. (Waiting for quote.) |
---|
Help Guides & Instructional Material | Live chat support | Getting Started guide and support forum.
http://wiki.digsby.com/doku.php?id=gettingstarted | Instructional videos and documentation. Guidelines for switching
from Meebo available:
http://docs.libraryh3lp.com/meebo-drop-in-replacement.html and
http://libraryh3lp.blogspot.ca/2012/06/libraryh3lp-demo-and-overview-for-meebo.html | QuestionPoint Librarian training:
http://www.questionpoint.org/education/index.html | Webinars, instructional documentation and online training offered. |
---|
Chat transcripts | Yes - Can be deleted | Yes - can be deleted | Yes - can be emailed to patron after chat - can be deleted | Yes - can be emailed to patron after chat - can be deleted | Yes - can be emailed to patron after chat - can be deleted |
---|
Privacy (Both staff and public) | Staff may log on anonymously (i.e. "Ask a librarian"); Users are
asked to submit names or aliases. | Both staff and public can remain anonymous. | Both staff and public can remain anonymous. | Staff can remain anonymous. Library sets up how much information
users must share to chat with staff. | Both staff and public can remain anonymous. |
---|
Plus de comparatifs
Commentaires
Laisser un commentaire
S'inscrire Se connecter