Meebo Alternatives

Link	Zoho	Digsby	LibraryH3lp	QuestionPoint	LibChat
Last update	Mar. 31^st 2023 5:41:33 AM	Jun. 27^th 2012 6:46:15 PM	Aug. 2^nd 2012 6:27:38 PM	Jun. 28^th 2012 2:50:14 PM	Aug. 2^nd 2012 6:27:38 PM
Website	zoho.com/...	digsby.com	libraryh3lp.com	questionpoint.org	springshare.com/...
Embeddable	Yes Widget - similar to meebo	Yes Widget - similar to meebo	Yes Widget (includes "float over" and "pop out" options)	Yes Widget	Yes Widget
Multiple Users	Yes - Live Support Option	Each department/user would have to sign up for their own Digsby account.	Yes (unlimited concurrent operators in all subscriptions)	Yes	Yes
Pricing	Free	Free	population-based, starting at $180/yr 20,001 - 25,000 students: $540 US annually; 25,001 - 30,000students: $600 US annually (Free trial available)	Dependent on student population and package. (Participate in reference co-op?)	Dependent on student population. (Waiting for quote.)
Help Guides & Instructional Material	Live chat support	Getting Started guide and support forum. digsby.com/...	Instructional videos and documentation. Guidelines for switching from Meebo available: libraryh3lp.com/... and blogspot.ca/...	QuestionPoint Librarian training: questionpoint.org/...	Webinars, instructional documentation and online training offered.
Chat transcripts	Yes - Can be deleted	Yes - can be deleted	Yes - can be emailed to patron after chat - can be deleted	Yes - can be emailed to patron after chat - can be deleted	Yes - can be emailed to patron after chat - can be deleted
Privacy (Both staff and public)	Staff may log on anonymously (i.e. "Ask a librarian"); Users are asked to submit names or aliases.	Both staff and public can remain anonymous.	Both staff and public can remain anonymous.	Staff can remain anonymous. Library sets up how much information users must share to chat with staff.	Both staff and public can remain anonymous.