QuestionPoint

Internet > Communications
2012-06-28 14:50:14
Meebo Alternatives
QuestionPoint
Websitehttp://www.questionpoint.org/
PricingDependent on student population and package. (Participate in reference co-op?)
EmbeddableYes Widget
Multiple UsersYes
Help Guides & Instructional MaterialQuestionPoint Librarian training: http://www.questionpoint.org/education/index.html
Chat transcriptsYes - can be emailed to patron after chat - can be deleted
Privacy features
Privacy (Both staff and public)Staff can remain anonymous. Library sets up how much information users must share to chat with staff.
Stats/report generationYes
File attachment- ?
Customizable appearanceYes
Customizable notificationsYes
Host (Canada or other?)U.S.
Networks supportedNone?
Cross-platformAll major browsers
Transfer chats- Concordia reported difficulty with chat transfers.
Other Libraries Using PlatformConcordia: http://library.concordia.ca/help/questions/ ; Douglas College http://library.douglas.bc.ca/library/formref.html
Trial
Notable Features24/7 Reference co-op (optional)
  • 2012-06-26 20:37:00
    2012-06-28 14:50:14
  • Communications
    English
  • Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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