QuestionPoint
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Name | QuestionPoint |
|---|---|
| Website | questionpoint.org |
| Pricing | Dependent on student population and package. (Participate in reference co-op?) |
| Embeddable | Yes Widget |
| Multiple Users | Yes |
| Help Guides & Instructional Material | QuestionPoint Librarian training: questionpoint.org/... |
| Chat transcripts | Yes - can be emailed to patron after chat - can be deleted |
| Privacy features | |
| Privacy (Both staff and public) | Staff can remain anonymous. Library sets up how much information users must share to chat with staff. |
| Stats/report generation | Yes |
| File attachment | - ? |
| Customizable appearance | Yes |
| Customizable notifications | Yes |
| Host (Canada or other?) | U.S. |
| Networks supported | None? |
| Cross-platform | All major browsers |
| Transfer chats | - Concordia reported difficulty with chat transfers. |
| Other Libraries Using Platform | Concordia: concordia.ca/... ; Douglas College douglas.bc.ca/... |
| Trial | |
| Notable Features | 24/7 Reference co-op (optional) |
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