History of QuestionPoint

Last update Jun. 28^th 2012 2:50:14 PM

Creation date Jun. 26^th 2012 8:37:00 PM

• 
  askwarok on Jun. 28^th 2012 2:50:14 PMReport

  Notable Features

  24/7 Reference co-op (optional)

• 
  askwarok on Jun. 27^th 2012 8:56:34 PMReport

  Other Libraries Using Platform

  Concordia: http://library.concordia.ca/help/questions/ ; Douglas College http://library.douglas.bc.ca/library/formref.html

• 
  askwarok on Jun. 27^th 2012 6:47:04 PMReport

  Networks supported

  None?

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  askwarok on Jun. 27^th 2012 6:46:15 PMReport

  Transfer chats

  - Concordia reported difficulty with chat transfers.

• 
  askwarok on Jun. 27^th 2012 6:35:20 PMReport

  Notable Features

  24/7 Reference co-op

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  askwarok on Jun. 27^th 2012 6:25:16 PMReport

  File attachment

  - ?

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  askwarok on Jun. 27^th 2012 5:50:07 PMReport

  Pricing

  Dependent on student population and package. (Participate in reference co-op?)

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  askwarok on Jun. 27^th 2012 5:47:23 PMReport

  Help Guides & Instructional Material

  QuestionPoint Librarian training: http://www.questionpoint.org/education/index.html

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  askwarok on Jun. 27^th 2012 5:43:23 PMReport

  Host (Canada or other?)

  U.S.

• 
  askwarok on Jun. 27^th 2012 5:33:28 PMReport

  Chat transcripts

  Yes - can be emailed to patron after chat - can be deleted

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  askwarok on Jun. 27^th 2012 5:25:32 PMReport

  Chat transcripts

  Yes - can be emailed to patron after chat

  Cross-platform

  All major browsers

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  askwarok on Jun. 27^th 2012 5:16:15 PMReport

  Customizable notifications

  yes

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  askwarok on Jun. 27^th 2012 4:53:13 PMReport

  Customizable appearance

  yes

  Customizable notifications

  yes Library offline (If participating in co-op, message will go to another library.)

  Other Libraries Using Platform

  Concordia: http://library.concordia.ca/help/questions/

• 
  askwarok on Jun. 27^th 2012 4:47:38 PMReport

  Pricing

  Dependent on student population and package.

• 
  askwarok on Jun. 27^th 2012 3:59:33 PMReport

  Privacy (Both staff and public)

  Staff can remain anonymous. Library sets up how much information users must share to chat with staff.

• 
  askwarok on Jun. 27^th 2012 3:57:35 PMReport

  Embeddable

  yes Widget

• 
  askwarok on Jun. 27^th 2012 3:48:42 PMReport

  Pricing

  Dependent on student population and package. (Waiting for quote.)

  Trial

  No info on trial. Sign up for live demo.

  Chat transcripts

  Yes - can be emailed to users after chat

• 
  askwarok on Jun. 26^th 2012 9:21:24 PMReport

  Stats/report generation

  yes

• 
  askwarok on Jun. 26^th 2012 8:55:00 PMReport

  Website

  http://www.questionpoint.org/

  Embeddable

  yes

  Multiple Users

  Yes

• 
  askwarok on Jun. 26^th 2012 8:37:15 PMReport

  Viewer

  public

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