LibChat
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Nom | LibChat |
|---|---|
| Site web | springshare.com/... |
| Tarifs | |
| Prix | $499 annually |
| Période d'essai gratuite | Oui |
| Fonctionnalités | |
| Cross-platform | All major browsers |
| Networks supported | None: not based on Jabber protocol |
| Concurrent operators | 2 |
| Flash-based | Non |
| Chat transcripts | Oui |
| LibAnswers/Guides integration | Oui |
| SMS | Oui |
| Twitter integration | Oui |
| Embeddable | Oui Widget |
| Mobile-friendly widget | Oui |
| Customizable appearance | Oui |
| Multiple queues | Oui |
| Transfer chats | Oui |
| Stats/report generation | Oui Extensive analytical tools. http://www.springshare.com/libanswers/features.html |
| Custom APIs | Non |
| Local client available | Non |
| File attachment | Non |
| Publicité | Non |
| Audio/video | Non |
| Customizable notifications | Oui |
| Privacy features | Patron data securely stored in Springshare database; purge on request; SMS numbers never displayed; "We will never sell, distribute, or misuse patron information in any way" |
| Customer support | Oui |
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