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LibChat

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So Long, Meebo: Virtual Reference & Chat Options for Libraries
Name
LibChat
Sitio webspringshare.com/...
Precios
Precio$499 annually
Período de prueba gratuito
Características
Cross-platformAll major browsers
Networks supportedNone: not based on Jabber protocol
Concurrent operators2
Flash-basedNo
Chat transcripts
LibAnswers/Guides integration
SMS
Twitter integration
Embeddable Widget
Mobile-friendly widget
Customizable appearance
Multiple queues
Transfer chats
Stats/report generation Extensive analytical tools. http://www.springshare.com/libanswers/features.html
Custom APIsNo
Local client availableNo
File attachmentNo
AdsNo
Audio/videoNo
Customizable notifications
Privacy featuresPatron data securely stored in Springshare database; purge on request; SMS numbers never displayed; "We will never sell, distribute, or misuse patron information in any way"
Customer support
Communications
English
Public
Public
2012-08-02 18:27:38
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