History of LibChat

Last update 2012-08-02 18:27:38

Creation date 2012-06-21 18:48:25

mobilesworking on 2012-08-02 18:27:38
Stats/report generation
yes Extensive analytical tools. http://www.springshare.com/libanswers/features.html
Vanina on 2012-07-10 09:45:24
Período de prueba gratuito
yes
Vanina on 2012-07-10 09:42:51
Chat transcripts
yes
Flash-based
no
Customer support
yes
Trial
yes
askwarok on 2012-06-27 20:56:34
Other Libraries Using Platform
LibChat is not yet fully functional. They plan to have LibChat functioning before Meebo is retired.
askwarok on 2012-06-27 18:49:07
Privacy (Both staff and public)
Both staff and public can remain anonymous.
askwarok on 2012-06-27 18:40:25
Other Libraries Using Platform
Douglas College Library http://library.douglas.bc.ca/library/formref.html
askwarok on 2012-06-27 18:39:35
Stats/report generation
yes Very extensive analytical tools. http://www.springshare.com/libanswers/features.html
askwarok on 2012-06-27 18:38:48
Stats/report generation
yes COMPREHENSIVE STATISTCS & ANALYTICS TOOLS http://www.springshare.com/libanswers/features.html
askwarok on 2012-06-27 18:24:33
Notable Features
LibChat comes with LibAnswers. Library can create a FAQ section using questions asked.
askwarok on 2012-06-27 17:46:39
Help Guides & Instructional Material
Webinars, instructional documentation and online training offered.
askwarok on 2012-06-27 17:43:23
Host (Canada or other?)
U.S. Also includes a free custom domain of your choice (e.g., answers.school.edu, or reference.yourlib.org)
askwarok on 2012-06-27 17:33:28
Chat transcripts
Yes - can be emailed to patron after chat - can be deleted
askwarok on 2012-06-27 17:25:32
Chat transcripts
Yes - can be emailed to patron after chat
askwarok on 2012-06-27 15:57:35
Embeddable
yes Widget
askwarok on 2012-06-27 15:48:42
Precios
Dependent on student population. (Waiting for quote.)
Chat transcripts
Yes
askwarok on 2012-06-26 20:55:00
Multiple Users
Yes
mobilesworking on 2012-06-25 19:11:50
Editor
public
Viewer
public
mobilesworking on 2012-06-22 21:33:47
Local client available
no
Networks supported
None: not based on Jabber protocol
mobilesworking on 2012-06-22 21:26:25
Audio/video
no
File attachment
no
Cross-platform
All major browsers
Custom APIs
no
mobilesworking on 2012-06-22 20:30:51
Sitio web
http://springshare.com/libanswers/
Mobile-friendly widget
yes
SMS
yes
Ads
no
Privacy features
Patron data securely stored in Springshare database; purge on request; SMS numbers never displayed; "We will never sell, distribute, or misuse patron information in any way"
Customizable appearance
yes
Twitter integration
yes

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