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Nom | American Express | Apple | BSG VoiceLog | CenturyLink | Expert Global Solutions | Hilton | HSN | Kelly Connect | Live Ops | New Corp | teleNetwork | Ver-A-Fast | VIPDesk Connect | Working Solutions |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Employee or Contractor | Employee | Employee | Contractor | Employee | Employee | Employee | Employee | Contractor | Employee | Employee | Contractor | Employee | Contractor | |
| Pay per minute or hour | Hour | Hour | Hour | Hour | Hour | Hour | Hour | Hour | Project Dependent | Hour | Hour | Hour | Hour | Minute |
| Number of hours | Full-Time (limited PT slots) | Full-Time, Part-Time | Part-Time | Full-Time | Full-Time and Part-Time | Full-Time and Part-Time | Full-Time and Part-Time | No minimum | Full-Time and Part-Time | Full-Time and Part-Time | 16 hour minimum | Full-Time and Part-Time | Minimum number of hours specified in contract | |
| Type of services | Customer Service; Sales; Travel | Technical Support; Sales; Billing | Third Party Verification | Technical Support; Customer Service; Sales | Customer Service | Customer Service; Sales | Sales | Technical Support | Customer Service; Sales; Insurance; Roadside Assistance | Customer Service | Customer Service; Technical Support | Third Party Verification | Customer Service; Technical Support | Customer Service; Technical Support; Sales |
| Type of interaction | Inbound calls | Inbound calls, chats, and emails | Inbound calls | Inbound and outbound calls | Inbound calls, chats, and emails | Inbound calls | Inbound calls | Inbound calls and chats | Inbound calls | Inbound calls | Inbound Calls | Inbound calls | Inbound calls, chats, and emails | Inbound calls and chats |
| Base Pay | $15.63+ Hourly | $15+ hourly | $8-$9 Hourly | $12+ Hourly | $9.50-$11 Hourly | $9-$11 Hourly | $10-$12 Hourly | $10-$14 | $12-$14 Hourly | $10 Hourly | $9-$11 Hourly | $7-$8 Hourly | $9.75-$11 Hourly | $9-$15 Hourly |
| Pay Schedule | Bi-weekly | Bi-weekly | Biweekly | Bi-weekly | Weekly | Bi-monthly | Bi-weekly | Bi-weekly | Bi-monthly | |||||
| Landline Required | Oui | Non | Oui | Oui | Oui | Non | Oui | Oui | Oui | Non | Oui | Non | - | |
| Benefits | Oui | Oui | Non | Oui | Oui | Oui | Oui | - | Non | Oui | Oui | Non | Oui | Non |
| Provides Equipment? | Oui | Oui | Non | Non | Non | Oui | Non | Oui | Non | Non | Non | Non | Non | Non |
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