Webseite | butterflive.com |
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Video | |
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Kostenlose Testphase | |
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Pricing plans | |
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Launch date | |
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Eigenschaften | |
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Web-based Application | - Account management & statistics. |
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IM (Google Talk, Jabber...) integration | |
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Desktop Applications | Ja Adobe Air Application. Real time notifications, even when off browsers |
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Native mobile application | Nein |
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Works for customers on mobile devices? | Nein requires flash |
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Chat statistics | Ja Answered Chats, missed Chats, + custom statistics |
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Multi-site | Ja Unlimited with the Pro Version |
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Multiple operators | Ja Unlimited with the Pro Version |
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Conversation transcripts | Nein |
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Offline messages | Ja Customizable: web form, web call back, newsletter subscription |
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Cobrowsing | Ja Both side cobrowsing, including scrolling and mouse pointer |
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Visual customization | Ja |
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Visitor details | Ja Geo Location, ISP, Language, Browser, OS, Time spent on site/page, Search Terms from search engines, Focus ,... |
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Predefined responses | Nein |
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International support | Ja |
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Clickpath Tracker | Ja |
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Transfer to another operator | Nein |
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Custom extensions | Ja |
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Proactive chat triggers | Ja |
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Visitor Monitoring | Ja |
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Video chat | Ja |
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Remote screenshot | Ja via co-browsing |
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API | Ja |
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Social Networks | |
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Twitter | |
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Facebook | |
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Webseite | butterflive.com |
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User reviews and comments
Un super produit
Nice solution that keeps evolving at a quick pace
Great support from the team
a voté pour ce Elément
Simple to use, I liked the scoring system and the possibility of adding video to the chat !
For cobrowsing and scoring features
for the scoring system and the video chat
Effective solution, easy to install and use, very good customer service.