| Website | butterflive.com |
|---|
| Video |  |
|---|
| Free trial period | |
|---|
| Pricing plans | |
|---|
| Launch date | |
|---|
| Features | |
|---|
| Web-based Application | - Account management & statistics. |
|---|
| IM (Google Talk, Jabber...) integration | |
|---|
| Desktop Applications | Yes Adobe Air Application. Real time notifications, even when off browsers |
|---|
| Native mobile application | No |
|---|
| Works for customers on mobile devices? | No requires flash |
|---|
| Chat statistics | Yes Answered Chats, missed Chats, + custom statistics |
|---|
| Multi-site | Yes Unlimited with the Pro Version |
|---|
| Multiple operators | Yes Unlimited with the Pro Version |
|---|
| Conversation transcripts | No |
|---|
| Offline messages | Yes Customizable: web form, web call back, newsletter subscription |
|---|
| Cobrowsing | Yes Both side cobrowsing, including scrolling and mouse pointer |
|---|
| Visual customization | Yes |
|---|
| Visitor details | Yes Geo Location, ISP, Language, Browser, OS, Time spent on site/page, Search Terms from search engines, Focus ,... |
|---|
| Predefined responses | No |
|---|
| International support | Yes |
|---|
| Clickpath Tracker | Yes |
|---|
| Transfer to another operator | No |
|---|
| Custom extensions | Yes |
|---|
| Proactive chat triggers | Yes |
|---|
| Visitor Monitoring | Yes |
|---|
| Video chat | Yes |
|---|
| Remote screenshot | Yes via co-browsing |
|---|
| API | Yes |
|---|
| Social Networks | |
|---|
| X (Twitter) | @butterflive |
|---|
| Facebook | |
|---|
| Website | butterflive.com |
|---|
User reviews and comments
Un super produit
Nice solution that keeps evolving at a quick pace
Great support from the team
a voté pour ce Elément
Simple to use, I liked the scoring system and the possibility of adding video to the chat !
For cobrowsing and scoring features
for the scoring system and the video chat
Effective solution, easy to install and use, very good customer service.