Website | butterflive.com |
---|
Video | |
---|
Free trial period | |
---|
Pricing plans | |
---|
Launch date | |
---|
Features | |
---|
Web-based Application | - Account management & statistics. |
---|
IM (Google Talk, Jabber...) integration | |
---|
Desktop Applications | Yes Adobe Air Application. Real time notifications, even when off browsers |
---|
Native mobile application | No |
---|
Works for customers on mobile devices? | No requires flash |
---|
Chat statistics | Yes Answered Chats, missed Chats, + custom statistics |
---|
Multi-site | Yes Unlimited with the Pro Version |
---|
Multiple operators | Yes Unlimited with the Pro Version |
---|
Conversation transcripts | No |
---|
Offline messages | Yes Customizable: web form, web call back, newsletter subscription |
---|
Cobrowsing | Yes Both side cobrowsing, including scrolling and mouse pointer |
---|
Visual customization | Yes |
---|
Visitor details | Yes Geo Location, ISP, Language, Browser, OS, Time spent on site/page, Search Terms from search engines, Focus ,... |
---|
Predefined responses | No |
---|
International support | Yes |
---|
Clickpath Tracker | Yes |
---|
Transfer to another operator | No |
---|
Custom extensions | Yes |
---|
Proactive chat triggers | Yes |
---|
Visitor Monitoring | Yes |
---|
Video chat | Yes |
---|
Remote screenshot | Yes via co-browsing |
---|
API | Yes |
---|
Social Networks | |
---|
Twitter | |
---|
Facebook | |
---|
Website | butterflive.com |
---|
User reviews and comments
Un super produit
Nice solution that keeps evolving at a quick pace
Great support from the team
a voté pour ce Elément
Simple to use, I liked the scoring system and the possibility of adding video to the chat !
For cobrowsing and scoring features
for the scoring system and the video chat
Effective solution, easy to install and use, very good customer service.