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History of Userlike Live Chat

Last update May 17th 2019 3:34:30 PM
Creation date Jul. 24th 2013 6:38:54 PM
  • tstl on May 17th 2019 3:34:30 PM
    Video
    http://youtu.be/H60NbpiuJM0
  • tstl on Feb. 14th 2018 10:10:30 AM
    Video
    http://youtu.be/TdyxZ_gWC1w
  • tstl on Feb. 14th 2018 10:09:44 AM
    Video
    https://www.youtube.com/watch?v=TdyxZ_gWC1w
  • tstl on Feb. 14th 2018 10:06:04 AM
    Video
    https://www.youtube.com/watch?v=TdyxZ_gWC1w&t
  • tstl on Feb. 14th 2018 10:04:34 AM
    Video
    https://www.youtube.com/embed/TdyxZ_gWC1w
  • tstl on Feb. 14th 2018 10:03:49 AM
    Video
    https://www.youtube.com/watch?v=TdyxZ_gWC1w&t=
  • tstl on Feb. 14th 2018 10:03:18 AM
    Video
    https://youtu.be/TdyxZ_gWC1w
    Trial and Prices

    Free trial during 14 days

    After the free trial period, users can subscribe for the following products:

    • Free Plan: 1 operator; 1 chat widget; unlimited widgets
    • Userlike Team (€29/month): 3 operators; 3 chat widgets; unlimited history; integrations; basic customization
    • Userlike Corporate (€99/month): 5 operators; 5 chat widgets; analytics; WhatsApp Connect; full customization;
    • Userlike Business (€299/month): 10 operators; 10 chat widgets; phone support; API; white label;
    • Userlike Custom: Ask for quote
  • martalw on Apr. 27th 2016 10:14:31 PM
    Video
    https://www.youtube.com/watch?v=ZCwGo2CzbuQ
    Trial and Prices

    Free trial during 14 days

    After the free trial period, users can subscribe for the following products:

    • Free Plan: 1 operator; 1 chat widget; unlimited widgets
    • Userlike Team (€29/month): 3 operators; 3 chat widgets; unlimited history; integrations; basic customization
    • Userlike Corporate (€79/month): 5 operators; 5 chat widgets; analytics; WhatsApp Connect; full customization;
    • Userlike Business (€199/month): 10 operators; 10 chat widgets; phone support; API; white label;
    • Userlike Custom: Ask for quote
    Multi-site
    yes Deploys single or multiple widget per site by group, type of support or user behavior.
    Multiple operators
    yes Allows group support, routing visitors by specific widgets, topic chosen or, if none, to the available operator.
    Conversation transcripts
    yes Transcripts are stored within message center and can be retrieved anytime, downloaded or automatically sent to CRM.
    Visitor details
    yes Geo-location, Name, Email, Product, Referral, Browser, OS, Page Impressions, Visits and any info provided by the visitor. No IP address. Data privacy mode available to comply with country regulations.
  • neuvilll on Aug. 11th 2014 11:48:31 AM
    Conversation transcripts
    yes Saved on servers Transcripts can be accessed at any time. Transcripts can be sent to the crm as a ticket
    Chat statistics
    yes Stats on operators, operator groups, chat widgets, chat goals, chat topics + Google Analytics+ Tracking API
  • neuvilll on Aug. 11th 2014 11:41:24 AM
    Trial and Prices
    Free trial during 14 days
    • Free Plan: 1 operator, 20 chats/month
    • Userlike Team (37$/month) : 3 Operators, Unlimited chats, all features
    • Userlike Corporate (102$/month) : 5 Operators, Unlimited Chats, all features, White Label
    • Userlike Custom : Ask for a quote
    Native mobile application
    no Connect with Mobile Clients like Beejive, Verbs or Xabber (any XMPP chat client)
    Chat statistics
    yes Stats on operators, operator groups, chat widgets, chat goals, chat topics + Google Analytics
    Multiple operators
    yes Chats are directed to operators based on their work load/group. Starts with one operator in the Free plan, and not limitations in the biggest plan.
    Conversation transcripts
    yes Available in dashboard. Can be sent via email or to a CRM as a ticket
    Multi-site
    yes Deploy unique widgets per site and connect with the proper operator group. Unlimited in all plans.
    Proactive chat triggers
    yes Fully customizable
    Visual customization
    yes Chat window fully customizable in the dashboard.
    Predefined responses
    yes Very easy to create and use with shortcuts. Can be gathered in groups
    International support
    yes Support in English, German, French, Portuguese, Dutch
    Transfer to another operator
    yes Easy transfer by command
    Cobrowsing
    yes Guide your visitor to any page- Push webpages
  • Pascal Van Opzeeland on Jul. 24th 2013 9:54:06 PM
    Trial and Prices
    • Free Plan: 20 chats/month
    • Userlike Team (37$/month) : 3 Operators, Unlimited chats, all features
  • Pascal Van Opzeeland on Jul. 24th 2013 9:51:07 PM
    Website
    http://www.userlike.com/
    Video
    http://www.youtube.com/watch?v=uexFQNBh8fo
    Launch date
    2012-03-01
    Web-based Application
    yes
    Offline messages
    yes
    Native mobile application
    no Connect with Mobile Clients like Beejive.
    Works for customers on mobile devices?
    yes
    Visitor Monitoring
    - Only visitors connected to the chat. No risk for the servers.
    Chat statistics
    yes Stats on operators, operator groups, chat widgets, chat goals.
    Multi-site
    yes Deploy unique widgets per site and connect with the proper operator group.
    Multiple operators
    yes Chats are directed to operators based on their work load.
    Conversation transcripts
    yes
    Proactive chat triggers
    yes
    Visual customization
    yes
    Visitor details
    - Only from visitors connected to the chat. Geo location and any info provided by the visitor. No IP address. Data privacy mode available to comply with country regulations.
    Predefined responses
    yes Very easy to create and use with shortcuts.
    International support
    yes Technical support in English and German.
    Clickpath Tracker
    yes See at what url your chat partner is and how he navigates over your site.
    API
    yes Open API and Javascript API
    Transfer to another operator
    yes
    Custom extensions
    yes Javascript API, many addons: browser sharing, video conferencing, CRM integrations
    Cobrowsing
    yes Guide your visitor to any page
    Video chat
    no Through an addon with dozeo
    Remote screenshot
    yes
    Desktop Applications
    yes Can be connected with an IM client. Best results with our our native browser based client.
    Twitter
    https://twitter.com/userlike
    Facebook
    https://www.facebook.com/userlike
    Trial and Prices
    Free plan and premium plans.
  • Pascal Van Opzeeland on Jul. 24th 2013 6:38:54 PM
    Mode
    70
    Name
    Userlike Live Chat
    Viewer
    public
    Editor
    public
    Image
    http://socialcompare.com/u/1307/userlike-logo-200px-transparent-1uwrzaqw.png
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