Name	Freshservice	ServiceNow	Vision Helpdesk	RemedyForce	SaManage	SysAid	ProProfs Help Desk	Rezolve.ai
Incident Management	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Problem Management	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Change Management	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Release Management	Yes	Yes	Yes	No	Yes	Yes		Yes
Knowledge Base	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Self Service Portal	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
SLA Management	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Active Directory Integration	Yes	Yes	Yes	No	Yes	Yes	No	Yes
Asset Management	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes
Asset Discovery and Network Scan	Yes	Yes	Yes	No	Yes	Yes	No	Yes
Service Catalogue	Yes	No	Yes	Yes	Yes	No	No	Yes
Contract Management	Yes	Yes	Yes	No	Yes	No	No	Yes
Software license management	Yes	Yes	Yes	No	Yes	Yes	Yes	No
iOS App	Yes	Yes	Yes	Yes	No	Yes	No	Yes
Andriod App	Yes	Yes	Yes	Yes	No	Yes	Yes	Yes
Social IT (Social view)	No	Yes	Yes	Yes	No	No	Yes	-
Gamification	Yes	No	Yes	No	No	No	No	No
PinkVerify Certification		Yes	Yes					No
Website	freshservice.com	servicenow.com	visionhelpdesk.com	bmc.com/...	samanage.com	sysaid.com	proprofs.com/...	rezolve.ai/...
Pricing	starts at $0		$8/per agent				Starts at $0	starts @ $5