IT Help Desks Tools

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2020-02-26 12:15:31
Compare Freshservice vs ServiceNow vs RemedyForce vs SaManage vs SysAid
FreshserviceServiceNowRemedyForceSaManageSysAidProProfs Help Desk
Incident ManagementYesYesYesYesYesYes
Problem ManagementYesYesYesYesYesYes
Change ManagementYesYesYesYesYesYes
Release ManagementYesYesNoYesYes
Knowledge BaseYesYesYesYesYesYes
Self Service PortalYesYesYesYesYesYes
SLA ManagementYesYesYesYesYesYes
Active Directory IntegrationYesYesNoYesYesNo
Asset ManagementYesYesYesYesYesNo
Asset Discovery and Network ScanYesYesNoYesYesNo
Service CatalogueYesNoYesYesNoNo
Contract ManagementYesYesNoYesNoNo
Software license managementYesYesNoYesYesYes
iOS AppYesYesYesNoYesNo
Andriod AppYesYesYesNoYesYes
Social IT (Social view)NoYesYesNoNoYes
GamificationYesNoNoNoNoNo
Websitehttp://freshservice.com/http://www.servicenow.com/http://www.bmc.com/it-solutions/remedy-itsm.htmlhttp://www.samanage.com/http://www.sysaid.com/https://www.proprofs.com/helpdesk/
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  • 2014-09-06 09:56:31
    2020-02-26 12:15:31
  • English
  • Compare Freshservice vs ServiceNow vs RemedyForce vs SaManage vs SysAid
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  • Creative Commons License CC-BY-SA 3.0 / GNU FDL
    Manage backups

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