IT Help Desks Tools

1
2021-12-27 11:32:24
Compare Freshservice vs ServiceNow vs Vision Helpdesk vs RemedyForce vs SaManage vs SysAid
FreshserviceServiceNowVision HelpdeskRemedyForceSaManageSysAidProProfs Help Desk
Incident ManagementYesYesYesYesYesYesYes
Problem ManagementYesYesYesYesYesYesYes
Change ManagementYesYesYesYesYesYesYes
Release ManagementYesYesYesNoYesYes
Knowledge BaseYesYesYesYesYesYesYes
Self Service PortalYesYesYesYesYesYesYes
SLA ManagementYesYesYesYesYesYesYes
Active Directory IntegrationYesYesYesNoYesYesNo
Asset ManagementYesYesYesYesYesYesNo
Asset Discovery and Network ScanYesYesYesNoYesYesNo
Service CatalogueYesNoYesYesYesNoNo
Contract ManagementYesYesYesNoYesNoNo
Software license managementYesYesYesNoYesYesYes
iOS AppYesYesYesYesNoYesNo
Andriod AppYesYesYesYesNoYesYes
Social IT (Social view)NoYesYesYesNoNoYes
GamificationYesNoYesNoNoNoNo
Websitehttp://freshservice.com/http://www.servicenow.com/https://www.visionhelpdesk.comhttp://www.bmc.com/it-solutions/remedy-itsm.htmlhttp://www.samanage.com/http://www.sysaid.com/https://www.proprofs.com/helpdesk/
Pricingstarts at $0$8/per agentStarts at $0
PinkVerify CertificationYesYes
Embed
  • 2014-09-06 09:56:31
    2021-12-27 11:32:24
  • English
  • Compare Freshservice vs ServiceNow vs RemedyForce vs SaManage vs SysAid
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL
    Manage backups

Comments

Leave a comment

Register Sign in