RightFax Support Plans
J'aime 0
Compare ASP Standard Support vs ASP Advantage Premium Support vs 24x7 Support vs ASP Enterprise Support
Lien | ASP Standard Support | ASP Advantage Premium Support | 24x7 Support | ASP Enterprise Support |
---|---|---|---|---|
Hours of Coverage | 8am - 8pm EST Mon. - Fri. | 8am - 8pm EST Mon. - Fri. | 24x7x365 | 8am - 8pm EST Mon. - Fri. |
Coverage Type | Phone, Email & Remote Technical Support | Phone, Email & Remote Technical Support | Phone, Email & Remote Technical Support. 24x7 Support (for production issues) | Phone, Email & Remote Technical Support |
Priority Escalation | Non | Oui | Non | Oui |
Nombre de serveurs | 1 | 1 | 1 | 4 |
Free Professional Services Work | Non | Non | Non | Oui |
Dedicated TAG* | Oui | Oui | Oui | Oui |
Software Assurance** | Oui | Oui | Oui | Oui |
Knowledge Center Access | Oui | Oui | Oui | Oui |
Advantage Resource Center Access | Oui | Oui | Oui | Oui |
Advangage Enhancements | Non | Oui | Non | Non |
Avis utilisateurs et commentaires